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Thread: HP T 930

  1. #1
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    Question HP T 930

    Is there a way to get Expired Ink to work? The ink expired in May of 22 and they have 2 of them and want to use them. Didnt know if the message could be disabled ect..

    Thanks,

    Hoosierdaddy

  2. #2
    Master Of The Obvious 10,000+ Posts
    HP T 930

    blackcat4866's Avatar
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    Re: HP T 930

    Not that I'm aware of.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Senior Tech 250+ Posts DRichard's Avatar
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    Re: HP T 930

    Quote Originally Posted by Hoosierdaddy View Post
    Is there a way to get Expired Ink to work? The ink expired in May of 22 and they have 2 of them and want to use them. Didnt know if the message could be disabled ect..

    Thanks,

    Hoosierdaddy
    Found this on an HP Community Site. I HAVE NOT TRIED THIS, but maybe it will offer a possible solution?
    Hi

    You dont need to override the expiration date. Ad there is no option for that.
    You just need to acknowledge the warnings foe each ink cartridge.

    If you cannot print is not because the ink is expired.

    Try this.

    1- delete all the pending jobs at the printer panel
    2- reset the ink cartridges and acknowledge the warnings
    3- print the Image Quality Print to check the status of the nozzles ant the printheads.
    4- replace any bad printheads
    5- do the printhead alignment and paper advance calibration
    6- print an internal demo to test the hardware
    7- make sure the printer is installed on your computer using th HP driver. Not the class driver. Send a print

    If you cannot print. Need to find out if you have a connectivity, driver, application or file problem.
    On win 10. Try I installing the driver to win7 if the one for win 10 is not workingBest regards

    Mike G

    I'm an HP Inc employee. But my response is not in behalf of HP Inc



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    FIWAAuthor
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    Message 3 of 6
    Flag Post
    ‎08-08-2016 07:04 PM






    Completed steps 1-7 with no success. The printer printed diagnostic and demo plots but would not print from Windows apps. Speculating that the issue was the printer communicating back through the driver resulting in an "out of ink" condition, I disabled SNMP for the printer, assigned a TCP/IP port to the printer driver and was subsequently able to print. I reenabled SNMP at the printer and continued to print, which makes it appear that assigning the driver to a WSD port (the default install) is the issue. Assigning it to a standard tcp/ip port appears to resolve the "Printer not ready" problem.



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    RasheddulLevel 7
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    Message 4 of 6
    Flag Post
    ‎08-27-2016 12:15 AM






    Hi,

    This printer is supported to expired ink cartridges. Maybe you need reinstalled the printer driver into PC/Laptop.

    Please at first check the physical ink status inside the HP Ink cartridges. Sometime printer shows on wrong status of ink level.

    ...download the driver from these link: Drivers with host preview for HP DesignJet Printers



















  4. #4
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    Re: HP T 930

    Not the same model as yours but might be worth a try.

    Solved: How to Override Expired Cartridge Message - HP Support Community - 5716258

  5. #5
    Service Manager 1,000+ Posts
    HP T 930

    Kiran Otter's Avatar
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    Re: HP T 930

    Expired ink will not stop the printer from working. It's purely a warning. If you have image quality problems and contact HP, they'll blame it on your expired inks. I've used ink cartridges and printheads that were 10 years past the expiration date without a problem.

    If the printer won't print from your PC then you have another problem somewhere.

    Kiran

  6. #6
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    Re: HP T 930

    Older cartridges/printheads work fine on the older printers like the T1200, 5500, 1055CM, etc. I've used them in a T730 also with no trouble. Just not sure about the T930.

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