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  1. #1
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    Lightbulb HP LaserJet CP2025

    Hello.
    Could anybody please help me with this problem.

    I have an HP LaserJet CP2025 printer. When I sent to print about 20 pages, at the 3rd page the printer start to clean itseft and shows a PRINT ERROR. I have to press the OK key and continues printing but it does the same after some pages.

    I had checked the settings paper and the size. I had update the firmware too. The toners are all original.

    This is the link of a video:

    Thank you!!

  2. #2
    Service Manager 2,500+ Posts
    HP LaserJet CP2025

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    Re: HP LaserJet CP2025

    Do you get the same problem when using the manual feed, I'd be looking at the paper cassette feed tyres?
    When you think you have made a procedure idiot proof your company employs a better idiot.

  3. #3
    Service Manager 1,000+ Posts
    HP LaserJet CP2025


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    Re: HP LaserJet CP2025

    Has the pickup roller for the paper tray been replaced? If not, replace it.

  4. #4
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    Re: HP LaserJet CP2025

    Quote Originally Posted by Lance15 View Post
    Has the pickup roller for the paper tray been replaced? If not, replace it.

    Hello.

    Yes, the kit rollers had been replaced.

  5. #5
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    Re: HP LaserJet CP2025


  6. #6
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    Re: HP LaserJet CP2025

    Quote Originally Posted by RMC8112 View Post

    Thank you very much. I will try that!!!

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