Hi All.
I don't work on a lot of HP's other than popping in a maintenance kit here and there, and I think I only have one client with this model.
Tray 2 constantly misfeeds, and I can see with the right cover off that the solenoid comes on, and stays on, which is obviously the issue here.
I did remove the paper feed assy, to see if there was anything obviously wrong there, but I couldn't see anything. It did seem to be a little tight at a certain point when manually rotating the gears, which led me to think that it maybe wasn't able to get all the way 'home' to disengage the solenoid.
I applied some additional grease, but it didn't appear to need it.
I wish I had some spare parts lying around to test - particularly the feed assy, but I don't have anything at all for this model.
Just looking for some advice if anyone has seen this before, and could it be a control board issue or more likely just the paper feed assy?
Thanks for any advice you can offer.
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