Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 6 of 6
  1. #1
    Trusted Tech 50+ Posts
    Join Date
    Aug 2012
    Posts
    86
    Rep Power
    24

    HP CLJ pro M451NW not picking up paper tray 2, blank pages from tray 1

    Multiple issues on a HP M451nw. First, the machine will not pick up from tray 2, just a constant rotating clicking sound. I replaced both rollers, no change. I put paper in bypass tray 1 to isolate and see if it would feed, it will feed from tray 1 but the pages come out blank. What am I missing here, do I have multiple issues with this one printer or are they related?

  2. #2
    Service Manager 1,000+ Posts
    HP CLJ pro M451NW not picking up paper tray 2, blank pages from tray 1

    GIUBOSS's Avatar
    Join Date
    Jul 2013
    Location
    Rome, IT
    Posts
    1,299
    Rep Power
    68

    Re: HP CLJ pro M451NW not picking up paper tray 2, blank pages from tray 1

    Have you noticed if the rubber of the drawer rotates? Typically white prints = broken laser. Are you printing from PC? In color or in bw?

  3. #3
    Service Manager 10,000+ Posts
    HP CLJ pro M451NW not picking up paper tray 2, blank pages from tray 1

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    22,668
    Rep Power
    658

    Re: HP CLJ pro M451NW not picking up paper tray 2, blank pages from tray 1

    Quote Originally Posted by adamcopiercali View Post
    Multiple issues on a HP M451nw. First, the machine will not pick up from tray 2, just a constant rotating clicking sound. I replaced both rollers, no change. I put paper in bypass tray 1 to isolate and see if it would feed, it will feed from tray 1 but the pages come out blank. What am I missing here, do I have multiple issues with this one printer or are they related?
    any error msgs?

    paper set properly?

    have you turned printer on it's lid to check for obstructions visually?

  4. #4
    Trusted Tech 50+ Posts
    Join Date
    Aug 2012
    Posts
    86
    Rep Power
    24

    Re: HP CLJ pro M451NW not picking up paper tray 2, blank pages from tray 1

    Quote Originally Posted by Phil B. View Post
    any error msgs?

    paper set properly?

    have you turned printer on it's lid to check for obstructions visually?
    No error messages, it just continues to rotate and try to pull paper. Yes, checked multiple times both the tray and for obstructions.

  5. #5
    Trusted Tech 50+ Posts
    Join Date
    Aug 2012
    Posts
    86
    Rep Power
    24

    Re: HP CLJ pro M451NW not picking up paper tray 2, blank pages from tray 1

    Quote Originally Posted by GIUBOSS View Post
    Have you noticed if the rubber of the drawer rotates? Typically white prints = broken laser. Are you printing from PC? In color or in bw?
    Rubber of the drawer, sorry I'm not sure what you mean by that. There is no roller in this particular tray, it's all on the bottom of the printer. This is occurring when making internal test prints.

  6. #6
    Retired 10,000+ Posts
    HP CLJ pro M451NW not picking up paper tray 2, blank pages from tray 1

    slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    34,132
    Rep Power
    989

    Re: HP CLJ pro M451NW not picking up paper tray 2, blank pages from tray 1

    Quote Originally Posted by GIUBOSS View Post
    Have you noticed if the rubber of the drawer rotates?
    Are the feed tires leaving skid marks on the top sheet of paper? I have had problems with broken paper lift.

    Typically white prints = broken laser. Are you printing from PC? In color or in bw?
    Or no charge.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here