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Thread: hp 3015

  1. #1
    Field Supervisor 500+ Posts
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    hp 3015

    Large cassete not working.
    Customer used by pass . PAper jam occured and user removed paper jammed paper but then paper jam inticator remained. Sensor actuator has benn replaced. I removed covers and put sensor actuator on it's right place. but when i reattached covers and turnd open the machine. Now if there is no paper on by pass the plate moves on and down repeately. If there is paper it cotinously pulls paper and after some paper paper jam. All papera are white , no image.
    I have removed again covers etc and checked if something is missplaced but nothing wrong.
    Any idea?
    Any idea why thw large cassete don't work?

  2. #2
    Senior Tech 100+ Posts
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    Re: hp 3015

    Most likely the Tray 1 feed Solenoid arm came off the solenoid on the right side of machine... Just take the right side covers off and you will prob see it laying in the bottom of unit with the spring too... Just put it back on and should be ok... If not, Replace the solenoid... Have Fun ! Laser 801

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