Laserjet Enterprise Flow MFP M631 49.38.07 Error Code

[Squiggy]

We have a Laserjet Enterprise Flow MFP M631 with a 49.38.07 error code. We have done a cold reset and reflashed firmware to latest through the pre-boot menu.
This is all while disconnected from network. It errors out later in the boot sequence.
It won't come out or error state, anyone have any ideas ?

[aficio63]

We have a Laserjet Enterprise Flow MFP M631 with a 49.38.07 error code. We have done a cold reset and reflashed firmware to latest through the pre-boot menu.
This is all while disconnected from network. It errors out later in the boot sequence.
It won't come out or error state, anyone have any ideas ?

Had the same error. Replaced hard drive, loaded latest firmware in download mode. Fixed problem.

[Squiggy]

Thanks a lot!
I'll give that a try.

[RMC8112]

Check the hard drive. If its a Toshiba, then replace it with a Seagate (L41606-011).