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Thread: 4345 mfp

  1. #11
    Service Manager 250+ Posts
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    Jun 2009
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    Fairfield, Ohio
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    I tried the disk init and nothing, still the same EWS screen with just two tabs and green skin. I can't figure this out. I also updated all the firmware to no avail.

  2. #12
    Senior Tech 100+ Posts
    Join Date
    Sep 2009
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    Maybe a cold reset with a disk init at same time. I have seen a cold reset work and than sometimes not work. Also have seen a disk init work and sometime not work. Most instances I have ran into with this has been resolved with a disk init.

    I would try to do a CR and disk init at same time. Ya firmware upgrade has never worked for me with this issue.

  3. #13
    Service Manager 250+ Posts
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    Jun 2009
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    Fairfield, Ohio
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    Cold reset did the trick. Thank you once again TommyH.. if i ever meet you, the drinks are on me.

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