Hp 5525 error 49.38.0C

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  • nokia88
    Technician
    50+ Posts
    • Aug 2009
    • 72

    [Error Code] Hp 5525 error 49.38.0C

    Hi,
    Hp 5525 display 49.38.0C error
    Can somebody help me ?
    Tks.
  • prntrfxr
    Service Manager
    1,000+ Posts
    • Apr 2008
    • 1638

    #2
    Re: Hp 5525 error 49.38.0C

    49 errors are communication errors caused by:

    1. Documents left in the queue. (30%)
    2. Firmware needs to be updated. (50%)
    3. Network setting issues/cabling (15%)
    4. Formatter to DC controller connections (5%)

    This is the case with all HP laserjets.
    Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

    Comment

    • JustManuals
      Field Supervisor
      5,000+ Posts
      • Jan 2006
      • 9932

      #3
      Re: Hp 5525 error 49.38.0C

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


      Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


      Paul@justmanuals.com

      Comment

      • nokia88
        Technician
        50+ Posts
        • Aug 2009
        • 72

        #4
        Re: Hp 5525 error 49.38.0C

        Hi,
        I tried to update firmware by network, USB but I didn't do that because:
        -Device can't connect to PC (i can't printout configuration page from device, because "home" key and "OK" key could not operated), can't ping to device from PC (disconneted to LAN).
        -upload firmware from USB have not done due to the device display: no media connected
        so, how can i know device's firmware version ?
        Or may be formatter board defective ?

        Comment

        • Iowatech
          Not a service manager
          2,500+ Posts
          • Dec 2009
          • 3933

          #5
          Re: Hp 5525 error 49.38.0C

          Actually, it sounds like you might not have the proper software installed on the computers you want to connect the machine to. Download the latest from the HP site and install it and see what happens.

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