HP CP5225

**Elmtech** · 08-22-2014

13.0000 is a generic jam code. The self diagnostics on this machine blow. All i can think of is checking your paper size/type, looking at the sensors and guides in the delivery assy, and possibly the fuser aswell. There is no paperpath test or sensor test on this model. It is very limited on component diagnostics. Without actually seeing the machine sorry i can't be much more help.

Good luck.

**Elmtech** · 08-22-2014

that all looks fone you could try a different driver if you want. Also checking for latest firmware is a very faint possibility.

**brunot** · 08-22-2014

Originally Posted by Elmtech

13.0000 is a generic jam code. The self diagnostics on this machine blow. All i can think of is checking your paper size/type, looking at the sensors and guides in the delivery assy, and possibly the fuser aswell. There is no paperpath test or sensor test on this model. It is very limited on component diagnostics. Without actually seeing the machine sorry i can't be much more help.

Good luck.

Thanks for your precious support.

**brunot** · 08-29-2014

I forgot to mention that it's my very first intervention on this model and the machine was first repaired by someone else before.
Can you please verify(see photo below) if the HP CP5225dn should have two Motors(duplex version),i can see only one here which is connected to the PCA.
Thanks and regards,
Bruno
Photo1889.jpg

Originally Posted by Elmtech

that all looks fone you could try a different driver if you want. Also checking for latest firmware is a very faint possibility.

**Elmtech** · 08-30-2014

If you get the service manual it has a few diagrams on the motors and what they drive and also how the paper feed system works. Just google the service manual and you should be able to download it free.

**MARKAROO** · 06-15-2015

Had you just replaced the fuser

**spree** · 12-06-2020

Hello everybody. I have this problem (simplex O.K.) duplex jamming.
What I changed:
RM-6167 - duplex reverse drive assembly
RM1-6165 - paper delivery assembly
Fuser unit (from another machine)
but still jamming at duplex printing.
Any ideas? Clutch, motor, photointeruptor, ... ?

**Phil B.** · 12-06-2020

Originally Posted by spree

Hello everybody. I have this problem (simplex O.K.) duplex jamming.
What I changed:
RM-6167 - duplex reverse drive assembly
RM1-6165 - paper delivery assembly
Fuser unit (from another machine)
but still jamming at duplex printing.
Any ideas? Clutch, motor, photointeruptor, ... ?

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