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Thread: HP CP5225

  1. #11
    Senior Tech 100+ Posts
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    Re: HP CP5225

    13.0000 is a generic jam code. The self diagnostics on this machine blow. All i can think of is checking your paper size/type, looking at the sensors and guides in the delivery assy, and possibly the fuser aswell. There is no paperpath test or sensor test on this model. It is very limited on component diagnostics. Without actually seeing the machine sorry i can't be much more help.

    Good luck.

  2. #12
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    Re: HP CP5225

    that all looks fone you could try a different driver if you want. Also checking for latest firmware is a very faint possibility.

  3. #13
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    Re: HP CP5225

    Quote Originally Posted by Elmtech View Post
    13.0000 is a generic jam code. The self diagnostics on this machine blow. All i can think of is checking your paper size/type, looking at the sensors and guides in the delivery assy, and possibly the fuser aswell. There is no paperpath test or sensor test on this model. It is very limited on component diagnostics. Without actually seeing the machine sorry i can't be much more help.

    Good luck.

    Thanks for your precious support.

  4. #14
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    Re: HP CP5225

    I forgot to mention that it's my very first intervention on this model and the machine was first repaired by someone else before.
    Can you please verify(see photo below) if the HP CP5225dn should have two Motors(duplex version),i can see only one here which is connected to the PCA.
    Thanks and regards,
    Bruno
    Photo1889.jpg






    Quote Originally Posted by Elmtech View Post
    that all looks fone you could try a different driver if you want. Also checking for latest firmware is a very faint possibility.

  5. #15
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    Re: HP CP5225

    If you get the service manual it has a few diagrams on the motors and what they drive and also how the paper feed system works. Just google the service manual and you should be able to download it free.

  6. #16
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    Re: HP CP5225 jamming in duplex

    Had you just replaced the fuser

  7. #17
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    Re: HP CP5225

    Hello everybody. I have this problem (simplex O.K.) duplex jamming.
    What I changed:
    RM-6167 - duplex reverse drive assembly
    RM1-6165 - paper delivery assembly
    Fuser unit (from another machine)
    but still jamming at duplex printing.
    Any ideas? Clutch, motor, photointeruptor, ... ?

  8. #18
    Service Manager 10,000+ Posts
    HP CP5225

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    Re: HP CP5225

    Quote Originally Posted by spree View Post
    Hello everybody. I have this problem (simplex O.K.) duplex jamming.
    What I changed:
    RM-6167 - duplex reverse drive assembly
    RM1-6165 - paper delivery assembly
    Fuser unit (from another machine)
    but still jamming at duplex printing.
    Any ideas? Clutch, motor, photointeruptor, ... ?
    7 year dead thread.. start your own new thread

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