Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Page 1 of 2 12 LastLast
Results 1 to 10 of 18

Thread: HP CP5225

  1. #1
    Senior Tech 100+ Posts
    Join Date
    May 2012
    Location
    port-louis
    Posts
    106
    Rep Power
    0

    HP CP5225

    Greetings everyone,
    Cannot perform duplex mode, the paper(in reverse path) is jammed at delivery roller(paper delivery assembly) every time.
    Checked: The duplex reverse solenoids (SL3,SL7) - tested ok
    The jammed paper does not reach the Duplex feed roller.
    Please advice
    Thanks
    Last edited by brunot; 08-13-2014 at 01:57 PM.

  2. #2
    Senior Tech 100+ Posts
    Join Date
    Nov 2013
    Location
    Sydney
    Posts
    155
    Rep Power
    18
    Try replacing the duplex drive assy.

  3. #3
    Senior Tech 100+ Posts
    Join Date
    May 2012
    Location
    port-louis
    Posts
    106
    Rep Power
    0

    Re: HP CP5225

    Thanks

    Quote Originally Posted by Elmtech View Post
    Try replacing the duplex drive assy.

  4. #4
    Senior Tech 100+ Posts
    Join Date
    May 2012
    Location
    port-louis
    Posts
    106
    Rep Power
    0

    Re: HP CP5225

    Quote Originally Posted by Elmtech View Post
    Try replacing the duplex drive assy.
    I replaced the duplex drive assembly
    Same problem : jam in duplex area.
    I can see that the duplex feed roller is not working.
    Is there any sensor or motor to check?
    Please advice
    Thanks

  5. #5
    Senior Tech 100+ Posts
    Join Date
    Nov 2013
    Location
    Sydney
    Posts
    155
    Rep Power
    18

    Re: HP CP5225

    What is the jam code being generated? You never mentioned it in your original post. Also is simplex printing ok?

  6. #6
    Senior Tech 100+ Posts
    Join Date
    May 2012
    Location
    port-louis
    Posts
    106
    Rep Power
    0

    Re: HP CP5225

    Quote Originally Posted by Elmtech View Post
    What is the jam code being generated? You never mentioned it in your original post. Also is simplex printing ok?
    Hi,there is no code (on screen: "jam in print paper path) and simplex printing is ok.
    I am using the CP5225dn UPD PCL5 driver, is it ok ?

  7. #7
    Senior Tech 100+ Posts
    Join Date
    Nov 2013
    Location
    Sydney
    Posts
    155
    Rep Power
    18

    Re: HP CP5225

    ushould be able to see the last few errors on the config page

  8. #8
    Senior Tech 100+ Posts
    Join Date
    Nov 2013
    Location
    Sydney
    Posts
    155
    Rep Power
    18

    Re: HP CP5225

    also check to see if the upd is configured correctly for your machine.

  9. #9
    Senior Tech 100+ Posts
    Join Date
    May 2012
    Location
    port-louis
    Posts
    106
    Rep Power
    0

    Re: HP CP5225

    Quote Originally Posted by Elmtech View Post
    ushould be able to see the last few errors on the config page

    Config. page.jpg

  10. #10
    Senior Tech 100+ Posts
    Join Date
    May 2012
    Location
    port-louis
    Posts
    106
    Rep Power
    0

    Re: HP CP5225

    Quote Originally Posted by Elmtech View Post
    also check to see if the upd is configured correctly for your machine.
    Is the settings ok?
    Printing Preferences 1.jpgPrinting Preferences 2.jpgPrinting Preferences 3.jpgPrinting Preferences 4.jpgPrinting Preferences 5.jpg

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here