Advance Business SystemsCockeysville, MDwww.advancestuff.com Year Founded: 1964President/Owner: Jeff Elkin (president)Number of Employees: 150Primary Vendors: Ricoh, Savin, Canon, KIP, Kyocera, Panasonic, MBMPrimary Solutions Offerings: DocuWare, Kofax, LincWare, PaperCut, Dell, EFI, Treeno, ECI Software, Objectif Lune, Microsoft, SonicWALL, Datto, Cisco, HP, Adobe, ID AgentPrimary Leasing Partners: Advance Business Systems & Supply Company (ABSSCO)Approximate Yearly Revenue: $45 millionFastest-Growing Business Segments: Managed IT (157%)Biggest Accomplishment of the Past Year: Once the COVID-19 disruption took hold, the dealer mobilized to activate all its partners’ previously constructed business continuity plans. Within a short period of time, each organization’s workforce was activated remotely and able to remain operational without skipping a beat. Why We Consider Advance Business Systems Elite: Marketing models. The dealer taps into numerous channels to raise the awareness of its offerings to customers and prospects. They include television campaigns, radio sponsorships, content distribution, enhanced digital and search engine marketing, thought-leadership events and direct campaigns. Contractual success. With a rapidly expanding footprint and need of a partner that could seamlessly implement technology and manage its environment, a health care provider with locations throughout the country turned to Advance Business Systems. The dealer’s value proposition included standardization of the entire environment, factoring in current and projected utilization needs. Industry recognition. Advance Business Systems garnered numerous recognitions by local and national publications, including the 2020 Family Owned Business Award by the Baltimore Business Journal (the dealer was a finalist as well in the publication’s Best Places to Work list), a Top 10 Best Technology Solution Provider of 2020 by Industry Tech Outlook magazine, a 2019 Top Workplaces Award winner from the Baltimore Sun and a 2019 Torch Award for Ethics winner by the Journal. Corporate caring. The dealer supports a number of charitable organizations throughout the year, among them the ARC of Baltimore, The Children’s Guild, Maryland School for the Blind and the Upper Chesapeake Health Foundation. Advance also sponsors the Believe in Tomorrow annual 5k run, and is a longtime supporter of the Maryland Zoo in Baltimore. Advanced Imaging Solutions Minnetonka, MN AIS | United States | Advanced Imaging Solutions Year Founded: 1998 President/Owner: Michael Keating Number of Employees: 67 Primary Vendors: Konica Minolta, Sharp, Epson, Lexmark, HP, KIPPrimary Solutions Offerings: RSA, PageDNA, PaperCut, Umango, Square 9 Primary Leasing Partners: U.S. Bank, Wells Fargo Approximate Yearly Revenue: $20+ million Fastest-Growing Business Segments: Managed services, thermal scanners Biggest Accomplishment of the Past Year: Advanced Imaging Solutions was able to quickly transition to a work-from-anywhere company with little downtime, and supported its customers to do likewise by relying on its own model. Why We Consider Advanced Imaging Solutions (AIS) Elite: Marketing plan. The dealer is working with partner All Covered to enhance its website, social media presence and marketing campaign so it can better share its mission with current and prospective clients. AIS is also hosting a virtual, on-site launch of its flagship toner-based press, the Konica Minolta AccurioPress C14000 series, to augment its presence in the high-end production print market. Top takedown. AIS reeled in an enterprise account based in Minneapolis with 2,500-plus employees and 50 locations worldwide. The deal included creating a production center in the local office, a national MFP deployment (with an international initiative in process) and a strategy to simplify the client’s print environment. Family affair. Owner Mike Keating cultivates a strong family-based atmosphere at AIS with the help of his three children, and abides by the belief that everyone in the organization should be treated as family. That courtesy is extended to clients and vendor partners as well. Giving back. In addition to sponsoring numerous organizations within the Minneapolis area, AIS donates time to a number of client fundraisers. AIS also supports clients with the production of printed collateral, including marketing booklets as well as gala and dance recital programs. Advanced Office Irvine, CA Copiers Los Angeles, San Diego, Irvine & Rancho Cucamonga | Advanced Office Year Founded: 1977 President/Owner: Richard Van Dyke (president and CEO) Number of Employees: 100 Primary Vendors: Ricoh, Kyocera, Lexmark, KIP, Panasonic Primary Solutions Offerings: PaperCut, Kofax, DocuWare, Square 9, Ricoh, Kyocera Primary Leasing Partners: U.S. Bank, GreatAmerica, Wells Fargo Approximate Yearly Revenue: $25+ million Fastest-Growing Business Segments: Service revenue Biggest Accomplishment of the Past Year: In May, Advanced Office acquired Pacific ConnecTeq, a fellow Ricoh dealer and an ideal fit for its culture and solutions offerings. Why We Consider Advanced Office Elite: Budget conscious. Advanced Office rolled out its Profit Protection Program, which offers a flat service rate and unlimited copies. The full-service program eliminates additional charges, providing clients with static, predictable payments during a 60-month term. MPS success. The dealer’s top revenue win came courtesy of a 124-machine sale to an Orange County technology provider, a pact that included a strong fleet of MFPs backed by an MPS program. Other vertical takedowns were realized in car dealerships, grocery stores, freight companies, health care providers and production customers. Service oversight. Backed by its DataBlaze TechTracker GPS solution, integrated with e-automate, Advanced Office can monitor technicians’ activity in real time on Google Maps. The monitoring includes calls assigned, status and the location of other nearby technicians. This allows the dealer to efficiently respond to changing call loads and conditions, which helps provide fast, effective customer service. Party time. Recognizing the need for team unity during the pandemic, Advanced Office’s marketing team has been creating humorous internal videos that are shared with employees during company-sponsored Zoom parties. These gatherings provide games, prizes and an opportunity to bond with co-workers who don’t get to see each other often. AIS (Advanced Imaging Solutions)North Las Vegas, NVwww.ais-now.com Year Founded: 2002President/Owner: Gary Harouff (president)Number of Employees: 82Primary Vendors: Kyocera, Xerox, Mitel, RingCentral, Digium, CenturyLink, Cox Business, InterMedia, Dell, HP, KIPPrimary Solutions Offerings: DocuWare, Hyland, Microsoft, Blue Jeans, EFI, ECI Software, KyoceraPrimary Leasing Partners: GreatAmerica, Wells Fargo, LEAFApproximate Yearly Revenue: $24.8 millionFastest-Growing Business Segments: MNS (77%), telecom (557%)Biggest Accomplishment of the Past Year: AIS takes great pride in the way the company responded to the pandemic, both from an internal perspective and its ability to support customers during this difficult period. Why We Consider AIS Elite: Pandemic prowess. After ensuring it established protocols to protect […]
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