Access SystemsWaukee, IAwww.accesssystems.com Year Founded: 1986President/Owner: Shane Sloan (CEO), Jay Agard (president of operations), Jon Joynt (president of sales)Number of Employees: 229Primary Vendors: Sharp, Ricoh, Toshiba, Lexmark, HP, Dell, LenovoPrimary Solutions Offerings: PaperCut, Microsoft, VMware, Drivve, Square 9, SonicWall, Fortinet, Datto, Ubiquiti NetworksPrimary Leasing Partners: GreatAmerica, DLL, Wells Fargo, U.S. Bank, private labelApproximate Yearly Revenue: $60-$65 millionFastest-Growing Business Segments: Cloud-based telecommunications services (68%), managed network and security services (22%)Biggest Accomplishment of the Past Year: Access Systems continues to rebound strong, as 2021 revenue increased $11 million over 2020 and $8 million in excess of 2019’s pre-pandemic performance, with 2022 projecting even greater growth. Why We Consider Access Systems Elite: Call waiting. One of the key drivers of Access Systems’ recent growth is its Access Cloud Communications Solutions (ACCS) hosted telecommunications offering. Its marketing department created a list of clients who weren’t utilizing ACCS, then crafted an educational campaign with a dash of humor to make it more engaging and help increase open rates. It included memes, comical scenarios and “Friday Funnies from Your Friends at Access Systems.” The campaign yielded a 33% open rate and warmed up sales calls for the ACCS team. BA in SLA. The dealer was awarded print hardware and service pacts with Iowa’s three largest state universities. Access Systems also provided innovative technology solutions with a highly customizable online ordering system that integrates with clients’ purchasing systems. Partner potential. The dealer’s Omaha team joined forces with the Nebraska Health Association to become a Premier Partner. Access Systems created a landing page on the association’s member website, listing direct contact information for members of the dealer team. The company also leveraged GPO pricing to tailor solutions for the health care environment. Coming attractions. This past May, Access Systems broke ground on the expansion of its headquarters. By next summer, the state-of-the-art building will enable the dealer to bring all of its Des Moines team members together at the 75,000-square-foot campus. The enhanced digs will include collaborative spaces, an employee lounge/bar, full gym with locker rooms, outdoor patios plus an open-air covered balcony with fireplace. Copiers Northwest, Inc.Seattle, WAwww.copiersnw.com Year Founded: 1986President/Owner: Mark Petrie (CEO), Gregg Petrie (president)Number of Employees: 200+Primary Vendors: Canon, Sharp, HP, LexmarkPrimary Solutions Offerings: Kofax, Nextiva, Canon, PrinterLogic, Sepialine, Foxit Software, Upland, PRISM, Laserfiche, Square 9, PaperCut, Canon, OpenText, Rochester Software AssociatesPrimary Leasing Partners: Wells Fargo, Canon Financial Services, DLL, GreatAmericaApproximate Yearly Revenue: $50+ millionFastest-Growing Business Segments: Color printingBiggest Accomplishment of the Past Year: Copiers Northwest relocated to a new facility after several decades in a downtown Seattle building. Why We Consider Copiers Northwest Elite: Tuned in. One of the tried-and-true advertising channels for Copiers Northwest is morning drive radio featuring customer testimonials. This has proven to be effective for branding purposes and keeping its name in front of clients and prospects alike. Client overhaul. Copiers Northwest took control of the service needs for one of the Pacific Northwest’s largest health care providers. Over time, the dealer will be switching over all the client’s printers, copiers and multifunction devices. Attention-getters. Salespeople enhance the connection to the communities they serve through social media posts in tandem with Evolved Office emails. Once a month, the posts focus on “CNW Employees in the Community,” which provides the opportunity to talk about team member activities such as horse rescues and graduation night support for high school seniors as well as organizations employees are involved in, including non-profit boards. Industry kudos. Copiers Northwest has garnered Advanced Partner Elite Status with Canon. The company is also an HP Platinum Partner and a Hyakuman Kai honoree with Sharp. Kelley ConnectKent, WAwww.kelleyconnect.com Year Founded: 1974President/Owner: Aric ManionNumber of Employees: 326Primary Vendors: Toshiba, Pitney Bowes, Kyocera, Xerox, Sharp, Lexmark, Formax, HP, CanonPrimary Solutions Offerings: DocuWare, ABBY, PaperCut, Treeno, Satori, Flex SystemsPrimary Leasing Partners: GreatAmerica, U.S. Bank, Xerox Financial Services, Wells Fargo, LEAFApproximate Yearly Revenue: $70 millionFastest-Growing Business Segments: Mailing (28%), professional services (19%), aftermarket (17%)Biggest Accomplishment of the Past Year: Kelley Connect successfully onboarded multiple new acquisitions almost entirely in remote fashion. All employees who wanted to remain were kept and trained on the dealer’s brand and language. Why We Consider Kelley Connect Elite: Steady drip. In 2021, the dealer launched an email outreach campaign to existing partners with one service contract. This drip campaign was designed to introduce partners to other service and solutions offerings, including IT services, mail solutions and business process automation. Kelley Connect messaged the campaigns to specific verticals—health care, education, medical, legal, etc.—and included partner testimonials, landing pages and social media outreach. True value. Not many dealers can put forth a project bid that’s higher than five other suitors and prevail, but Kelley Connect demonstrated the value of its services to Zip-O-Log Mills, a lumber wholesaler to the construction industry. The client was looking for a provider to take the lead on a project that would drive more services to the cloud, but ostensibly was in search of an MSP when the current agreement expired. Kelley won both with two monthly agreements exceeding $15,000 combined in addition to growth opportunities that will yield another $250,000 in new business. High honors. Kelley Connect has captured a number of partner awards, including Elite Dealer designations from Toshiba and GreatAmerica Financial Services, Pitney Bowes’ Premier Dealer, U.S. Bank’s Platinum Dealer and DocuWare Customer Service Champion for 2021 and 2022. Community support. In 2022, Kelley Connect expanded its sponsorship program to include recreational facilities and high school sports, with an intentional focus on keeping people active. The dealer also heightened its membership, participation and sponsorship with Chambers of Commerce in the regions where newly acquired companies are located. LDI ConnectJericho, NYwww.myLDI.com Year Founded: 1999President/Owner: Jerry BlaineNumber of Employees: 205Primary Vendors: Canon, Xerox, HP, Sharp/NEC, Toshiba, RISO, EFIPrimary Solutions Offerings: Canon, Kofax, PaperCut, PrinterLogic, Microsoft, Intermedia, ZoomPrimary Leasing Partners: Canon Financial Services, DLL, LEAFApproximate Yearly Revenue: $55+ millionFastest-Growing Business Segments: Cloud, managed IT, Pro A/VBiggest Accomplishment of the Past Year: LDI Color ToolBox underwent a significant rebrand, changing its name to LDI Connect. Why We Consider LDI Connect Elite: […]

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