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  1. #1
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    c35 smtp authentication get lost

    hi I have c35 that after I configure everything and scan to email work fine
    when turn the machine off and on the smtp authentication setting changed
    to disable and the machine does not scan to email.
    tried to replace the battery on the mfpb and nothing change.
    any help?

  2. #2
    Service Manager 2,500+ Posts
    c35 smtp authentication get lost

    copier tech's Avatar
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    Re: c35 smtp authentication get lost

    Have you tried updating both the firmwares?
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  3. #3
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    Re: c35 smtp authentication get lost

    can't remember if i made firmware update before or after the problem
    anywhere i will try firmware update
    but what it mean both firmware?

  4. #4
    Service Manager 2,500+ Posts
    c35 smtp authentication get lost

    copier tech's Avatar
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    Re: c35 smtp authentication get lost

    We'll there's two firmware files for this model, engine & controller

    Controller version is now Maintenance Release 10

    & with the later engine firmware you can extend the life of the image units, this is very useful
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

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