bizhub C454e no black color

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  • Mahmood
    Technician
    • Jun 2015
    • 13

    #1

    bizhub C454e no black color

    Hi
    bizhub C454e internal prints, print and copy all are coming without black color when printing meter count it is complete blank page if printing demo page all colors are coming ok but missing black color, in the service mode on the left top side there is maintenance sign (oil cane) pressing this sign will display the following errors P-5, P-9 and P-21. already replaced the following parts, drum K, developer K, black developing drive solinde (flapper solenoid) Transfer belt, Print Head, HV unit but no success.any idea
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5459

    #2
    Re: bizhub C454e no black color

    I don't think the black drum is turning i get that on C360. Think its a clutch or the develop unit not turning.
    Whatever

    Comment

    • Mahmood
      Technician
      • Jun 2015
      • 13

      #3
      Re: bizhub C454e no black color

      Originally posted by allan
      I don't think the black drum is turning i get that on C360. Think its a clutch or the develop unit not turning.
      you are right on the c360 there is clutch which drive the black developing unit but in this model there is solenoid, which is already checked with other machine it is working fine. even i removed complete drive unit but didn't find any thing.

      Comment

      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5459

        #4
        Re: bizhub C454e no black color

        Oops ok then the laser is not reaching the drum surface? or there is a HV problem. Is the machine running clean?
        Whatever

        Comment

        • Mahmood
          Technician
          • Jun 2015
          • 13

          #5
          Re: bizhub C454e no black color

          Originally posted by allan
          Oops ok then the laser is not reaching the drum surface? or there is a HV problem. Is the machine running clean?
          I tried all these but no luck

          Comment

          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5459

            #6
            Re: bizhub C454e no black color

            Change MFPB.
            Whatever

            Comment

            • Mahmood
              Technician
              • Jun 2015
              • 13

              #7
              Re: bizhub C454e no black color

              Originally posted by Mahmood
              I tried all these but no luck
              already changed

              Comment

              • splblazer91
                Trusted Tech

                100+ Posts
                • Jul 2014
                • 204

                #8
                Re: bizhub C454e no black color

                Can you actually see the K LASER shine? If no and youve already replace it then it sounds like your only other option is the PRCB. Backup all data first and reset the machine back to factory. If that doesnt work then replace prcb.

                Comment

                • Mahmood
                  Technician
                  • Jun 2015
                  • 13

                  #9
                  Re: bizhub C454e no black color

                  Originally posted by splblazer91
                  Can you actually see the K LASER shine? If no and youve already replace it then it sounds like your only other option is the PRCB. Backup all data first and reset the machine back to factory. If that doesnt work then replace prcb.
                  Just now I have replaced the mfp and prcb both but still the problem same.

                  Comment

                  • repoocynot
                    Technician
                    • Apr 2012
                    • 13

                    #10
                    Re: bizhub C454e no black color

                    Hi,i see that you have already replaced the following parts, drum K, developer K, black developing drive solinde (flapper solenoid),but have you actually checked that either the drum of dev unit is physically turning ? ie putting a mark on the drum or the mag roller of the dev unit & seeing if it has moved after you have done a copy ?
                    Sorry that this seems a basic question

                    Comment

                    • Mahmood
                      Technician
                      • Jun 2015
                      • 13

                      #11
                      Re: bizhub C454e no black color

                      Originally posted by repoocynot
                      Hi,i see that you have already replaced the following parts, drum K, developer K, black developing drive solinde (flapper solenoid),but have you actually checked that either the drum of dev unit is physically turning ? ie putting a mark on the drum or the mag roller of the dev unit & seeing if it has moved after you have done a copy ?
                      Sorry that this seems a basic question
                      yes I tried this also working fine just I have one doubt that flat cable of ph unit will try to check tomorrow.

                      Comment

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