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  1. #1
    augustinermonch
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    Question Bizhub C 253 Scan/Fax Button not working

    Hello i have a Problem with my C253

    If i Press the Scan/Fax button there is a beep but
    the menue dosenīt change.


    Is the a Setting to turn the button on/off?

    Thank you for your help.

    Slowly i became frustrated.

    Regards

  2. #2
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: Bizhub C 253 Scan/Fax Button not working

    check the HDD is turned on and operational.

    without it these functions are impossible

  3. #3
    augustinermonch
    Guest

    Re: Bizhub C 253 Scan/Fax Button not working

    Hello,
    how i can check the HDD ?

    Is the Machine Working without an HDD ?

    How to install an HDD ?

    THANK YOU

    Screen Shot 2015-07-28 at 11.58.18.png

  4. #4
    Senior Tech 100+ Posts
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    Re: Bizhub C 253 Scan/Fax Button not working

    Quote Originally Posted by augustinermonch View Post
    Hello,
    how i can check the HDD ?

    Is the Machine Working without an HDD ?

    How to install an HDD ?

    THANK YOU

    Screen Shot 2015-07-28 at 11.58.18.png

    Has the fax option been attached to the machine ??

  5. #5
    Field Supervisor 2,500+ Posts
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    Re: Bizhub C 253 Scan/Fax Button not working

    With or without a fax, the scan/fax button should respond...Print out the network config sheet, the HDD should be listed as installed. The HDD must also be formatted correctly. These MFPs came with HDDs but some companies remove them for security concerns before reselling them. Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

  6. #6
    augustinermonch
    Guest

    Question Re: Bizhub C 253 Scan/Fax Button not working

    Hello
    many thanks for your help.

    Today i tried to format the HDD but it doesenīt work.
    The Start button donīt switch from red light to blue.

    Iīm not sure if i started the Memory Check before. Is it necessary ?

    I asked the seller for help an he sayed that there is a
    Software switch to turn of the HDD ? is this right?

    Iīm not sure if a HDD is installed where should is be located ?
    If itīs not Installed which HDD i need ?

  7. #7
    Aging Tech 10,000+ Posts
    Bizhub C 253 Scan/Fax Button not working

    copier addict's Avatar
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    Re: Bizhub C 253 Scan/Fax Button not working

    To see if it is physically installed, remove the left rear plastic cover and the metal cover behind it. The HDD should be there.
    To see if it is electronically installed, go into service mode-system 2-HDD-installed.
    Once installed do a logical format.

  8. #8
    augustinermonch
    Guest

    Red face Re: Bizhub C 253 Scan/Fax Button not working

    Thank you for your help.

    The HDD is installed Physical
    But it was not activated in the OS ......

    Itīs like copier addict says.

    In the Service Mode System-2 Hdd


    Now i have to finde out to set the Fax service right.

    Thank you again.

  9. #9
    Master Of The Obvious 10,000+ Posts
    Bizhub C 253 Scan/Fax Button not working

    blackcat4866's Avatar
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    Re: Bizhub C 253 Scan/Fax Button not working

    So look at System2 > Option Board Set > HDD ... if it's set to Unset, just change it to Set. You may need to reload the video files. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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