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  1. #1
    Junior Member Copyfix's Avatar
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    Konica Minolta C253 Scan / Fax not available

    Hi,
    When I select the scan button it does not respond, I get a beep sound as if there is an error. I have tried trouble reset still the same.
    Is there a possibility the scan function have been disabled?
    Copyfix

  2. #2
    Service Manager 1,000+ Posts
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    Re: Konica Minolta C253 Scan / Fax not available

    Use the search feature here, That's been answered a lot! HDD uninstalled or failed.

  3. #3
    Aging Tech 10,000+ Posts
    Konica Minolta C253 Scan / Fax not available

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    Re: Konica Minolta C253 Scan / Fax not available

    It is more likely the HDD is either not installed physically or electronically. Remove the rear right cover to see it it is installed physically. If it is there go into service mode and turn it on there.
    Hope this helps

  4. #4
    Field Supervisor 2,500+ Posts
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    Re: Konica Minolta C253 Scan / Fax not available

    Is there any kind of authentication enforced at the MFP? Can you access the user boxes? Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

  5. #5
    Senior Tech 100+ Posts peter42's Avatar
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    Re: Konica Minolta C253 Scan / Fax not available

    Box-Fax and Scanfunctions are disabled if HDD is not availiable.
    First check in Service mode, if HDD is present and OK.

    Check again in Service-mode, do a HDD format and if it goes OK, install Animated stuff as in Display requested.
    If not, Replace HDD, do a low level format, after that a high level format and install Animated stuff as in Display requested.
    Have an Iphone with lot of Music or some unreaded Servicemanuals with you, it takes some time, to complete that procedure.

    greetings peter

  6. #6
    Junior Member Copyfix's Avatar
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    Smile Re: Konica Minolta C253 Scan / Fax not available

    Quote Originally Posted by Copyfix View Post
    Hi,
    When I select the scan button it does not respond, I get a beep sound as if there is an error. I have tried trouble reset still the same.
    Is there a possibility the scan function have been disabled?
    Copyfix
    Yes you where correct HDD was not enabled

    Thank you all

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