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Thread: C3350

  1. #1
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    C3350

    We are thinking of using the c3350 as a small desk top MFP, does anybody have an opinion on their relaibility and ease of service.Any infomation on them would be useful.
    Thank you

  2. #2
    Ghoulscout 500+ Posts Kidaver's Avatar
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    Re: C3350

    I have 3 C3850FS machines in field. Your typical maint seems to be rather simple as most the new machines. Only issue I had was a bad gear in drive assy making horrible noise. Not to difficult but not that fun to replace. The Op Panel is a little bit different in the menu setup but nothing that isn't easy to use. Non business hours weekly timer seems to be on by default so be sure to turn that off.
    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

  3. #3
    Field Supervisor 500+ Posts
    C3350


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    Re: C3350

    More reliable than a C35. We recently used 3350 & 3380 to replace some C35 and its amazing how little problems they cause by comparison especially considering the engine is almost identical

    Sent from my SM-G900I using Tapatalk

  4. #4
    Technician vapesenberg's Avatar
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    Re: C3350

    Terrible machine, lots of bad SSD & MFPB's .

    Sent from my SM-N900V using Tapatalk

  5. #5
    Service Manager 1,000+ Posts
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    Re: C3350

    Great Machine..... If you desire a decoration to put in corner and hold down carpet. DO NOT make copies with it!!!!

  6. #6
    Senior Tech 100+ Posts andyf424's Avatar
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    Re: C3350

    I don't like them but my boss says I'm a whiner...

  7. #7
    Service Manager 1,000+ Posts
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    Re: C3350

    I think we have sold 4... had to update firmware on all for stooooopid stuff. Most died during or right after. Enjoy!!!
    If I had too, Get any extended warranty with it!!!

  8. #8
    Master Of The Obvious 10,000+ Posts
    C3350

    blackcat4866's Avatar
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    Re: C3350

    Think of it as an amalgamation of the mechanical reliability of Lexmark, and the mind bending firmware bugs of Konica Minolta.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
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    Re: C3350

    Like the other Konica Minolta A4 Format machines... poor quality.

    -Really bad print and copy quality
    -transferbeld problems
    -jam problems
    -dont uprade the firmware

    +cheap in toner and imaging units.

  10. #10
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: C3350

    don't agree with not updating the firmware, the original firmware is absolutely terrible. The latest firmware it a lot more stable.

    we have 1 -200 in the field presently.

    number 1 fault is touch panels failing - and they're costly. None of the replaced ones have failed again though.

    Jams caused by careless endusers are indeed an issue.

    environments with rough end users will see the plastic clip pop off the transfer belt retraction drive shaft - removing the jammed belt will be frightening for the uninitiated. It's actually pretty easy when you know what to do.

    failing mfp boards, imaging units and other issues are no where near as common but do happen.

    Print quality is crap compared to the full size machines, be under no illusion your getting the same print quality because your not.
    If at first you don't succeed, try the way I told you how to do it in the first place.

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