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Thread: HDD full

  1. #1
    Senior Tech 100+ Posts Jhonjon's Avatar
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    HDD full

    Hello, gentlemen please help me regarding Konica Minolta C35. We replace MFP board due to an error and updated the firmware . The code dis-appear the user use the machine almost a month without a problem. Yesterday when ever the user scan or print the machine is displaying HDD full. Any suggestion is highly appreciated. Thanks' in advance...

  2. #2
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: HDD full

    If they are scanning to compact PDF and the originals have some backgrounding its a known issue and you replaced the MFP board for nothing.

    There is special firmware to fix it - cant remember what it is off the top of my head.

    I simply set the machine to normal PDF and problem solved.
    If at first you don't succeed, try the way I told you how to do it in the first place.

  3. #3
    Senior Tech 100+ Posts Jhonjon's Avatar
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    Re: HDD full

    Quote Originally Posted by EarthKmTech View Post
    If they are scanning to compact PDF and the originals have some backgrounding its a known issue and you replaced the MFP board for nothing.

    There is special firmware to fix it - cant remember what it is off the top of my head.

    I simply set the machine to normal PDF and problem solved.
    There is an error to the machine that's why we replace the MFP board and i think it is not nothing because the error was cleared. As I've said the machine is working for almost a month before the problem occur. Please educate me regarding known issue..Yes they are scanning to compact PDF but when we put it to normal the same issue appear. Below is the firmware version when we firmware the machine. Our office give this firmware I dint know if this is the latest firmware.

    Firmware version of the machine:
    Controller A12130G0150005
    Engine A12150G1120000
    Boot A12199G0050000
    Panel A12120G0020705
    Fax A12140G0012000
    Scanner A12123G0040200

  4. #4
    Field Supervisor 1,000+ Posts subaro's Avatar
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    Re: HDD full

    see this this previous thread.

    bizhub c35 show insufficient HDD capacity

    THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

  5. #5
    Senior Tech 100+ Posts Jhonjon's Avatar
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    Re: HDD full

    Quote Originally Posted by subaro View Post
    see this this previous thread.

    bizhub c35 show insufficient HDD capacity
    Thanks for the info Mr. Subaro...

  6. #6
    Field Supervisor 1,000+ Posts subaro's Avatar
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    Re: HDD full

    Here is something else you may want to check. found this on the net. let us know what sloves this for you.




    Code C051
    Description HDD full error
    Range for user space is full during access to the hard disk kit.
    Remedy 1 Reboot the main body. 2 Delete the job hold in [PS/PCL PRINT] - [PROOF/PRINT MENU] to increase the available range for user space. 3 Check the connector between HDD-MFPB CN7 for proper connection and correct as necessary. 4 Format HDD with [SYS DEFAULT MENU] - [HDD FORMAT]. 5 Change HDD.
    THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

  7. #7
    Senior Tech 100+ Posts Jhonjon's Avatar
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    Re: HDD full

    Gentlemen thank's for the inputs.The machine is working fine now...We re-firmware the machine, format the hard disk... test it a lot of scan, copy and print...

  8. #8
    Technician bearyb's Avatar
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    Re: HDD full

    Quote Originally Posted by EarthKmTech View Post
    If they are scanning to compact PDF and the originals have some backgrounding its a known issue and you replaced the MFP board for nothing.

    There is special firmware to fix it - cant remember what it is off the top of my head.

    I simply set the machine to normal PDF and problem solved.
    I found A12130G0560005, which in the description says "Correction of insufficient HDD capacity when trying to operate a Scan function," but in the README files says it fixes the Scanner lock error...

  9. #9
    Service Manager 5,000+ Posts
    HDD full

    Phil B.'s Avatar
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    Re: HDD full

    Quote Originally Posted by bearyb View Post
    I found A12130G0560005, which in the description says "Correction of insufficient HDD capacity when trying to operate a Scan function," but in the README files says it fixes the Scanner lock error...
    only 5 years dead thread

  10. #10
    Service Manager 2,500+ Posts
    HDD full

    Synthohol's Avatar
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    Re: HDD full

    No disrespect to the admin(s) meant when I say this is why mods are important to close old threads, let members post new ones and can easily reference the closed threads if needed.
    Just my .02
    If you dont have a contributor badge, dont ask me for firmware or manuals.

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