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  1. #1
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    Jan 2016
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    Question C6501 Tray 1 & 2 does not lift paper

    Hello techs,

    I have one 6501 with trays 1 & 2 not lifting paper stack.

    Sensors work in I/O Check.

    When inserting tray, tray 3 lifts the paper stack and works fine. Trays 1 & 2 won't do anything and you can't hear any sound from the motors.

    I've checked the ICPs on PRCB and they are OK.

    Any advice anyone could give?

  2. #2
    Senior Tech 100+ Posts selmila's Avatar
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    Re: C6501 Tray 1 & 2 does not lift paper

    Quote Originally Posted by LinxTech View Post
    Hello techs,

    I have one 6501 with trays 1 & 2 not lifting paper stack.

    Sensors work in I/O Check.

    When inserting tray, tray 3 lifts the paper stack and works fine. Trays 1 & 2 won't do anything and you can't hear any sound from the motors.

    I've checked the ICPs on PRCB and they are OK.

    Any advice anyone could give?

    hi
    i have the same problem too. but did u fine a spolution to it?

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