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  1. #41
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Bizhub C308/C368 firmware update problem [POTENTIAL SOLUTION]

    I perhaps have a theory:
    Opening the front door before turning on the switch blocks any component from starting, so the firmware may be successful. If the door remains closed, some component could compromise the correct firmware execution.

  2. #42
    Service Manager 5,000+ Posts
    Bizhub C308/C368 firmware update problem [POTENTIAL SOLUTION]

    copier tech's Avatar
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    Re: Bizhub C308/C368 firmware update problem [POTENTIAL SOLUTION]

    Quote Originally Posted by copyman View Post
    Not sure if anyone mentioned it or even if your problem but try leaving front door open while downloading FW. Not sure if there is a bulletin about this and / or a rep from Kon/Min told me. I had a C368 that would not recognize any flash drive I tried. Several that I had used many times on other models with no problems. Left front door open and Bingo! It worked!

    Something to keep in mind if any trouble loading F/W where it doesn't recognize the flash drive and boots right up to regular screen.

    ADDED this after I posted. Ha-ha I see someone did post about the front door. Well I can confirm it works!
    Most likely just a coincidence.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #43
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    Re: Bizhub C308/C368 firmware update problem [POTENTIAL SOLUTION]

    We had the same issue here and tried all of the above solutions plus going to earlier firmware and working our way up, N/G. We switched to a totally different flash drive and we had success!

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