C258 SMB errors

[copier addict]

I second the FW road..also im greek and i find this post offensive! lol

I apologise, no offense was intended. I have no problems with greeks........ until now!!. LOL.

[AjitN]

Hi All
If user do not have write permission, nobody can install scan to folder.
Really do not know if Twin also will work MOST EFFECTIVELY.
One need to appreciate IT department & their company's internal security measures.
My experience is that never cross the line drawn by IT department even if user insists some features on their own.
Hope this helps

[rrrohan]

What credentials are you using because Everyone does not mean Anyone

Is it on a domain, if so get IT to create a account for the copier.

The fact it couldnt even connect with hostname probaly means its default domain name isnt configured or DNS server address is missing.
Id write down its IP and then temp set to dhcp then back to static. Should auto correct dns settings

[emujo]

Having the same SMB issue with C458/C258. These are replacing e series that can SMB scan to a NETAPP NAS device without issue. C458/258 get either login error, or no specified folder error. From the control panel we can browse to the NAS, login with service account, but cannot see anything past the host. I have a C368 that can scan to the NAS w/o errors so started comparing settings. The C458 is at the newest firmware/function level so there are a couple of added settings we don't see on the C368, but one thing we noticed is under SMB/SMB Server settings, the addition of "SMB Security Signature" is newly added, but the culprit looks like the default setting of "SMB Authentication Protocol" This is set to 1.0 and the NAS is set for 3.0 with an option to accept 2.0. We changed the MFP side to 1.0/2.0 and are waiting on the IT staff to make the change to the NAS. I'm thinking this may be applicable for server 2012/2016 as well. Emujo

[copier addict]

Turns out it was norton's firewall blocking the SMB scanning. I just punched a hole in it for the copier and all is well in the world. Thanks for all the suggestions.

[docdot69]

Aldo check firmware version on machine series with last digit 8 like c258, c308, c368 - the version of f/w G00-K5 have huge network error, and Konica Minolta withdrawn them from infohub telling to not install this version. i always use latest mass production firmware and for now its g00-g3

[KM7155]

guys, good day.
i have problem to scan to netapp storage with c458.
no problem to scan to the root folder (\\192.168.2.8\scan),but when scan to subfolder (\\192.168.2.8\scan\scan_peter) cannot get thru with
"no sepecified folder" error message. there is another c454e in the office able to scan to the subfolder without problem. the scan folder is set to shared to everyone.
any suggestion or solution is much appreciated.

[zayonc]

I recommend using smart folder for smb scanning on the device itself. This eliminates the fight against security policies in the client's network.

[Synthohol]

guys, good day.
i have problem to scan to netapp storage with c458.
no problem to scan to the root folder (\\192.168.2.8\scan),but when scan to subfolder (\\192.168.2.8\scan\scan_peter) cannot get thru with
"no sepecified folder" error message. there is another c454e in the office able to scan to the subfolder without problem. the scan folder is set to shared to everyone.
any suggestion or solution is much appreciated.

create a local user called scan
password Scanner01
add user with full control to the sub folder share permissions.
everyone is not a user nor does it have a password.
check the permissions for the sub folder.