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  1. #11
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    Re: C368 series ticking noise from fusing unit

    Quote Originally Posted by kmNoob View Post
    I am having the same issue with a C368. The clicking
    is coming from the left side of the fuser, I just can't pinpoint exactly where it is coming from. I can get it to make the clicking sound by turning the gears in the paper feed direction. I'd rather not have to order a new fuser for a barely used machine.
    I have had this same issue , I tried a new fuser but it did not resolve . The trick is to remove the covers and adjust the small tension springs on each end of the fusing unit . This worked for me .

  2. #12
    Field Supervisor 500+ Posts B0265's Avatar
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    Re: C368 series ticking noise from fusing unit

    Just found out that the fusing unit is modified again, new part no A161R71999.

  3. #13
    Aging Tech 1,000+ Posts
    C368 series ticking noise from fusing unit

    copier addict's Avatar
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    Re: C368 series ticking noise from fusing unit

    Quote Originally Posted by Matt View Post
    I have had this same issue , I tried a new fuser but it did not resolve . The trick is to remove the covers and adjust the small tension springs on each end of the fusing unit . This worked for me .
    When you say "adjust" do you mean stretch them to reduce pressure between the pressure roller and fusing belt when the machine is idle?

  4. #14
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: C368 series ticking noise from fusing unit

    The pressure retraction should remove the pressure during idle
    Whatever

  5. #15
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    C368 series ticking noise from fusing unit

    copier addict's Avatar
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    Re: C368 series ticking noise from fusing unit

    Quote Originally Posted by allan View Post
    The pressure retraction should remove the pressure during idle
    Yes, but there is a smaller spring that keeps the pressure roller up against the fusing belt. That is the spring I am asking about.

  6. #16
    Senior Tech 100+ Posts avecosat's Avatar
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    Re: C368 series ticking noise from fusing unit

    Quote Originally Posted by Matt View Post
    I have had this same issue , I tried a new fuser but it did not resolve . The trick is to remove the covers and adjust the small tension springs on each end of the fusing unit . This worked for me .
    I have had the same issue , What spring is it you say? thanks

  7. #17
    Technician Ashbell's Avatar
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    Re: C368 series ticking noise from fusing unit

    Hi guys, apologies for commenting on a "dead" post, but Konica Minolta have recently released a tech bulletin about this issue. If you have a service login you should be able to find the document on CSES.

  8. #18
    Senior Tech 100+ Posts avecosat's Avatar
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    Re: C368 series ticking noise from fusing unit

    Hi ,you could give me the bulletin number I can not find it thanks.

  9. #19
    Senior Tech 250+ Posts
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    Re: C368 series ticking noise from fusing unit

    Man, Konica's site is the worst. I am not able to find a bulletin regarding this, either. Any chance somebody could post the Ref#?

  10. #20
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    Re: C368 series ticking noise from fusing unit

    Quote Originally Posted by 907tec View Post
    Man, Konica's site is the worst. I am not able to find a bulletin regarding this, either. Any chance somebody could post the Ref#?
    Guys, Iím having the same issue. Does someone have the bulletin please.

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