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  1. #1
    Trusted Tech 50+ Posts gregoriojc's Avatar
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    KM Bizhub 363 keep rebooting on the hour glass display

    Hello Guys

    Im stuckup in KM Bizhub 363 as I turn on th emachine and start on the display is showing the hour glass after 15 seconds
    the screen became black and starts again showing an hour glass on the display after 15 sececonds again black the screen and
    its repeated the same over and over again, what could be the posible problems I suspected the firmware but not sure and how to
    get or where can I get the firmware . Pls could you help me ..

  2. #2
    Service Manager 2,500+ Posts
    KM Bizhub 363  keep rebooting on the hour glass display

    copier tech's Avatar
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    Re: KM Bizhub 363 keep rebooting on the hour glass display

    Try disconnecting the HDD & rebooting, but also yes I would flash the firmware to the latest version.
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  3. #3
    Trusted Tech 50+ Posts gregoriojc's Avatar
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    Re: KM Bizhub 363 keep rebooting on the hour glass display

    Quote Originally Posted by copier tech View Post
    Try disconnecting the HDD & rebooting, but also yes I would flash the firmware to the latest version.
    Thank you for the reply, but there was no HHDD on the controller, yes possible is the firmware thank you for enlighten me.

    Gregorio jc

  4. #4
    KonicaMinolta Senior Tech 250+ Posts srvctec's Avatar
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    Re: KM Bizhub 363 keep rebooting on the hour glass display

    Is the machine connected to a network via an ethernet cable? If so, what happens if the cable is disconnected from the machine? I've had a few that acted similar to this and a corrupt print job or other network issue was the culprit.

  5. #5
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: KM Bizhub 363 keep rebooting on the hour glass display

    this machine came stanard with hdd. someone has swipped it. most of the time if its a duplicate ip it will at least boot . may be firmware or nvram. but uplug the network anyway just to try

  6. #6
    Senior Tech 100+ Posts
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    Re: KM Bizhub 363 keep rebooting on the hour glass display

    Faulty printer control board could be the cause of the problem if all external factors are eliminated.

  7. #7
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    Re: KM Bizhub 363 keep rebooting on the hour glass display

    Quote Originally Posted by copier tech View Post
    Try disconnecting the HDD & rebooting, but also yes I would flash the firmware to the latest version.
    can u send the firmware to me please i need it ?
    my e-mail
    hasan.alzeer1992@gmail.com

  8. #8
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: KM Bizhub 363 keep rebooting on the hour glass display

    Quote Originally Posted by hasan View Post
    can u send the firmware to me please i need it ?
    my e-mail
    hasan.alzeer1992@gmail.com
    Start your own thread.
    Then start by what is wrong and why you think you need it.
    Sure someone here will sell it to you.
    Whatever

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