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  1. #1
    Field Supervisor 500+ Posts
    C350 impossible to reset

    ni311's Avatar
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    C350 impossible to reset

    Hello guys,

    I cannot reset a belt and fusing unit from a C350 machine. First, I tried with several fuses between 50 to 80 mA, after this I tried with a Konica Minolta transfer kit and fusing unit. The result is the same, call your tech rep.....
    First I was thinking on a bad contact, but it seems strange to have the same problem with both units. Now I'm thinking on a board malfunction.
    Was anyone in the same situation?

    Thanks in advanced for your answers.

  2. #2
    Trusted Tech 50+ Posts
    C350 impossible to reset


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    Are you getting a "Malfuction Detected" C-xxxx code? If so, you will have to first reset the error code, at which point the machine will go through its stabilization process and eventually reset the counts of these units.

  3. #3
    Field Supervisor 500+ Posts
    C350 impossible to reset

    ni311's Avatar
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    Nope, no malfunction codes. Just " you need to replace... call your tech rep..."
    I tried to reset the machine with no improvement.

  4. #4
    redime
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    Quote Originally Posted by ni311 View Post
    Nope, no malfunction codes. Just " you need to replace... call your tech rep..."
    I tried to reset the machine with no improvement.
    Have you gone into tech rep, counter and cleared your fuser count?

  5. #5
    Field Supervisor 500+ Posts
    C350 impossible to reset

    ni311's Avatar
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    You cannot clear the fuser and transfer belt counter. You can clear the counter for transfer roller and ozone filter, from what I know, but this doesn't help.

  6. #6
    Gimp 500+ Posts JSC's Avatar
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    I have never had a problem fusing transfer belts or fsr units, but i have had a very similer fault when trying to reset image units on C350's, after chipping the units would not reset and the life counter stayed the same, the only way around it was to 'pull' the power cord from the rear of the copier while the power was still on then switch off the copier plug the power cord back in and power up the copier..................might be worth a try?
    Last edited by JSC; 08-31-2008 at 07:35 PM. Reason: Spelling

  7. #7
    Senior Tech 100+ Posts Haroldbfix's Avatar
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    Quote Originally Posted by ni311 View Post
    Hello guys,

    I cannot reset a belt and fusing unit from a C350 machine. First, I tried with several fuses between 50 to 80 mA, after this I tried with a Konica Minolta transfer kit and fusing unit. The result is the same, call your tech rep.....
    First I was thinking on a bad contact, but it seems strange to have the same problem with both units. Now I'm thinking on a board malfunction.
    Was anyone in the same situation?

    Thanks in advanced for your answers.
    Any updates on this issue?

  8. #8
    Field Supervisor 500+ Posts
    C350 impossible to reset

    ni311's Avatar
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    Turned out to be the PWB-MC. After replacing it, it worked just fine.

  9. #9
    Senior Tech 100+ Posts Haroldbfix's Avatar
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    Quote Originally Posted by ni311 View Post
    Turned out to be the PWB-MC. After replacing it, it worked just fine.
    Thanks for the feedback, I keep that tip in mind.

  10. #10
    Curmudgeon at large 100+ Posts RockETop's Avatar
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    P-XX codes will prevent IU's and such front resetting too.

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