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Thread: C-3509 On C6000

  1. #1
    MNS
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    C-3509 On C6000

    Hey
    Please i need Some help. My machine was working well and suddenly i start getting error code on my machine. Error code is C-3509. and printer is not initializing again. What can be cause of this error?
    Thanks

  2. #2
    MNS
    Guest

    Re: C-3509 On C7000

    Hey
    Please i need Some help. My machine was working well and suddenly i start getting error code on my machine. Error code is C-3509. and printer is not initializing again. What can be cause of this error?
    Please Help
    Thanks

  3. #3
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    Re: C-3509 On C7000

    Quote Originally Posted by MNS View Post
    Hey
    Please i need Some help. My machine was working well and suddenly i start getting error code on my machine. Error code is C-3509. and printer is not initializing again. What can be cause of this error?
    Please Help
    Thanks
    well that's a fuser error. you will have to unlock it from software sw
    03-01 should be on "off"...it is now on "on" so printer will go directly on fuser code everytime you power it on.
    Also you should clean the heat sensors from your fuser..and if you find a bad one ..replace it

    Good day to you!

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    Re: C-3509 On C7000

    Quote Originally Posted by mircea View Post
    well that's a fuser error. you will have to unlock it from software sw
    03-01 should be on "off"...it is now on "on" so printer will go directly on fuser code everytime you power it on.
    Also you should clean the heat sensors from your fuser..and if you find a bad one ..replace it

    Good day to you!
    i know thisnis an old thread but which heat sensor change both or just a particular one how can you tell

  5. #5
    Service Manager 10,000+ Posts
    C-3509 On C6000

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    Re: C-3509 On C7000

    Quote Originally Posted by Arcadian View Post
    i know thisnis an old thread but which heat sensor change both or just a particular one how can you tell
    Don't halfass the job.

    Sent from my SM-G960U using Tapatalk

  6. #6
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    Re: C-3509 On C7000

    Quote Originally Posted by Phil B. View Post
    Don't halfass the job.

    Sent from my SM-G960U using Tapatalk
    oh thats helpful.

  7. #7
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    Re: C-3509 On C7000

    Quote Originally Posted by Arcadian View Post
    oh thats helpful.
    I think what Phil meant to say is replace both! but if you want to narrow it down.

    go to the code description in the service manual. it should list what sensor was involved with the code.

  8. #8
    Service Manager 10,000+ Posts
    C-3509 On C6000

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    Re: C-3509 On C7000

    Quote Originally Posted by Albonline View Post
    I think what Phil meant to say is replace both! but if you want to narrow it down.

    go to the code description in the service manual. it should list what sensor was involved with the code.
    That's exactly what I meant. You're in there do the job correctly.

    Sent from my SM-G960U using Tapatalk

  9. #9
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    Re: C-3509 On C7000

    Quote Originally Posted by Phil B. View Post
    That's exactly what I meant. You're in there do the job correctly.

    Sent from my SM-G960U using Tapatalk

    oh i get it sarcasm ahhhhhhh doh, sorry phil went over my head.

    well no worries its wasnt those sensor i have replaced them and still got the same issue.

    i will try the torque fixing limiter this coming weekend, thanks everyone

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