IP Address setting through service mode.

**JacobAbrham** · 01-11-2018

Bizhub C550. I was trying to install firmware throught FTP method. Since the machine is on error, the administrative option is not available. Is there anyway to change the IP Address information of the printer through Service mode? Thanks

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**tech51** · 01-11-2018

What error do you have? Does it show a code?

**JacobAbrham** · 01-12-2018

Originally Posted by tech51

What error do you have? Does it show a code?

C-C164. I wanna install a firmware with FTP but the machine IP setting is on Auto. I want to change that.

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**copier addict** · 01-12-2018

Originally Posted by JacobAbrham

C-C164. I wanna install a firmware with FTP but the machine IP setting is on Auto. I want to change that.

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C-C164 indicates the wrong model firmware has been installed. Simply write the correct firmware to your 128mb compact flash card and rewrite it to the machine. It shouldn't be any more difficult than that. The important part is making sure you have the correct model firmware.