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  1. #11
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    Re: C224/C224e Firmware & Movie Data

    Quote Originally Posted by tsbservice View Post
    Did you removed old Movie data before attempting new one? Also your HDD may start to fail, did you happen to format it before?
    i haven't had movie data since the hdd is formated. i want to install it because then nothing will flash and the customer would be happy too, but some how its impossible.
    one question more i had reset the password before when i install the new firmware either also then the service password must be again 9272 x4 the machine did not ask for a password.
    i think firmware maybe not install correctly

  2. #12
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    Re: C224/C224e Firmware & Movie Data

    Quote Originally Posted by tulintron View Post
    Can you report what your problem is?Why update your firmware?


    Your version of Movie Data is correct and can work without it.
    problem is i want install movie data. hdd is formatted and all data lost. its very annoying if its flashes and text say all the time no animation.

    Quote Originally Posted by copier tech View Post
    That movie file is correct for the C224e series (for function version 3 & later)

    Try updating the main firmware then try again.

    Attachment 46602
    i put again firmware, but still same problem stuck and saying not good.

  3. #13
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    Re: C224/C224e Firmware & Movie Data

    Quote Originally Posted by koopia View Post
    problem is i want install movie data. hdd is formatted and all data lost. its very annoying if its flashes and text say all the time no animation.



    i put again firmware, but still same problem stuck and saying not good.
    i noticed that when the download is complete the ADF, MFP, SCANNER says (check sum) but the PRINTER just Download Completed? is that a problem? what does this check sum mean?

  4. #14
    Service Manager 2,500+ Posts
    C224/C224e Firmware & Movie Data

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    Re: C224/C224e Firmware & Movie Data

    Quote Originally Posted by koopia View Post
    problem is i want install movie data. hdd is formatted and all data lost. its very annoying if its flashes and text say all the time no animation.



    i put again firmware, but still same problem stuck and saying not good.
    Check sum is normal so is completed.

    What version firmware did you update to? & what function version is the machine set to?


    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  5. #15
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    C224/C224e Firmware & Movie Data

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    Re: C224/C224e Firmware & Movie Data

    Quote Originally Posted by koopia View Post
    problem is i want install movie data. hdd is formatted and all data lost. its very annoying if its flashes and text say all the time no animation.



    i put again firmware, but still same problem stuck and saying not good.
    Movie Data in PM
    Nothing like day after day

  6. #16
    Service Manager 2,500+ Posts
    C224/C224e Firmware & Movie Data

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    Re: C224/C224e Firmware & Movie Data

    Quote Originally Posted by tulintron View Post
    Movie Data in PM
    He has the movie a5c1an.tar file but its failing.

    Send him the latest mass production firmware so if he updates that first, sets the function level to 7 he’ll then be able to install his animation movie file.
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  7. #17
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    Re: C224/C224e Firmware & Movie Data

    Quote Originally Posted by copier tech View Post
    Check sum is normal so is completed.

    What version firmware did you update to? & what function version is the machine set to?


    i changed them to function version 2-7 but didn't help.
    What firmware version did im update, i dont know, where i see that and how i know what version movie data i have.

  8. #18
    Service Manager 2,500+ Posts
    C224/C224e Firmware & Movie Data

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    Re: C224/C224e Firmware & Movie Data

    Quote Originally Posted by koopia View Post
    i changed them to function version 2-7 but didn't help.
    What firmware version did im update, i dont know, where i see that and how i know what version movie data i have.
    Set to function version 7 & restart the machine.

    Next try the movie file the previous poster sent to your PM.

    If that fails update to the latest firmware & try again.






    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  9. #19
    Service Manager 5,000+ Posts
    C224/C224e Firmware & Movie Data

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    Re: C224/C224e Firmware & Movie Data

    Quote Originally Posted by koopia View Post
    i changed them to function version 2-7 but didn't help.
    What firmware version did im update, i dont know, where i see that and how i know what version movie data i have.
    do you not write down firmware versions... problems.. codes before you start messing with a machine? that's a rookie move.

    you have busted in on a thread that's over two years old and the majority of the posts in the thread have been on your problem. Not sure who your trainer was but IMHO he failed terribly.

    START TAKING NOTES!

    posing a query to all that tried to help koopia... Do you guys write down FW versions... error codes... problems before starting work on a unit? on complex problems do you go to it with a SM/Parts manual? -=OR=- am I just an old school thinker?

  10. #20
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    Re: C224/C224e Firmware & Movie Data

    Quote Originally Posted by Phil B. View Post
    do you not write down firmware versions... problems.. codes before you start messing with a machine? that's a rookie move.

    you have busted in on a thread that's over two years old and the majority of the posts in the thread have been on your problem. Not sure who your trainer was but IMHO he failed terribly.

    START TAKING NOTES!

    posing a query to all that tried to help koopia... Do you guys write down FW versions... error codes... problems before starting work on a unit? on complex problems do you go to it with a SM/Parts manual? -=OR=- am I just an old school thinker?
    Yes im beginner, but im always check servise manual what error code means. I've uploaded firmware and movie data before, but this time it just doesn't work.
    this is not my first time doing this. the copier was purchased and the previous owner reset the hdd and so there is no movi data on it. Peace

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