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  1. #11
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    Re: c3350 Shows jam at right hand door and FF FF code

    Quote Originally Posted by R.guillermo View Post
    God bless you again thanks for the previous help from my heart, I was already checking the sensor and all the rest in that area and the connectors and their cables and even replaced some since I have another equipment of that for feet but the paper jam error FF -FF still there is help please



    God bless I managed to clear the paper jam error and now it is the 2152 error that is causing me annoyance but I am trying to solve it some help

  2. #12
    Certified Konica Expert 2,500+ Posts
    c3350 Shows jam at right hand door and FF FF code

    Synthohol's Avatar
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    Re: c3350 Shows jam at right hand door and FF FF code

    3.5.14 2152
    (1) Contents
    Trouble type 1st transfer pressure/retraction malfunction
    Trouble code 2152
    Rank B
    Detection timing • The 1st transfer pressure sensor (PS9) does not change its state from one corresponding to the retracted
    position to the pressed position within a predetermined period of time after the 1st transfer pressure solenoid
    (SD1) has been energized.
    • The 1st transfer pressure sensor (PS9) does not change its state from one corresponding to the pressed
    position to the retracted position within a predetermined period of time after the 1st transfer pressure solenoid
    (SD1) has been energized.
    Trouble isolation -
    Relevant electrical parts • Main motor (M1)
    • 1st transfer pressure sensor (PS9)
    • 1st transfer pressure solenoid (SD1)
    • Printer control board (PRCB)
    (2) Procedure
    Step Action Control signal Location of electrical components
    1 Check the connector between M1-PRCB CN9 for
    proper connection and correct as necessary.
    - -
    2 Check the connector of M1 for proper drive coupling
    and correct as necessary.
    - -
    3 Check the connector between PS9- PRCB CN12 for
    proper connection and correct as necessary.
    - -
    4 Check the connector between SD1-relay CN85-PRCB
    CN12 for proper connection and correct as necessary.
    - -
    5 PS9 I/O check, sensor check PRCB CN12-3 (ON) 15-C to D
    6 SD1 operation check PRCB CN12-12 (REM) 15-E
    7 M1 operation check PRCB CN9-3 to 6 15-B
    8 Replace M1 - -
    9 PRCB F4 conduction check - -
    10 Replace PRCB - -
    • Link to the wiring diagram (N.1. bizhub C3850/C3350)
    • Link to the wiring diagram (N.2. bizhub C3850FS)
    • Link to the layout drawings for related parts by each trouble code (S.12. 2152)
    We know a thing or two because we've seen a thing or two.
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  3. #13
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    Re: c3350 Shows jam at right hand door and FF FF code

    Quote Originally Posted by Synthohol View Post
    3.5.14 2152
    (1) Contents
    Trouble type 1st transfer pressure/retraction malfunction
    Trouble code 2152
    Rank B
    Detection timing • The 1st transfer pressure sensor (PS9) does not change its state from one corresponding to the retracted
    position to the pressed position within a predetermined period of time after the 1st transfer pressure solenoid
    (SD1) has been energized.
    • The 1st transfer pressure sensor (PS9) does not change its state from one corresponding to the pressed
    position to the retracted position within a predetermined period of time after the 1st transfer pressure solenoid
    (SD1) has been energized.
    Trouble isolation -
    Relevant electrical parts • Main motor (M1)
    • 1st transfer pressure sensor (PS9)
    • 1st transfer pressure solenoid (SD1)
    • Printer control board (PRCB)
    (2) Procedure
    Step Action Control signal Location of electrical components
    1 Check the connector between M1-PRCB CN9 for
    proper connection and correct as necessary.
    - -
    2 Check the connector of M1 for proper drive coupling
    and correct as necessary.
    - -
    3 Check the connector between PS9- PRCB CN12 for
    proper connection and correct as necessary.
    - -
    4 Check the connector between SD1-relay CN85-PRCB
    CN12 for proper connection and correct as necessary.
    - -
    5 PS9 I/O check, sensor check PRCB CN12-3 (ON) 15-C to D
    6 SD1 operation check PRCB CN12-12 (REM) 15-E
    7 M1 operation check PRCB CN9-3 to 6 15-B
    8 Replace M1 - -
    9 PRCB F4 conduction check - -
    10 Replace PRCB - -
    • Link to the wiring diagram (N.1. bizhub C3850/C3350)
    • Link to the wiring diagram (N.2. bizhub C3850FS)
    • Link to the layout drawings for related parts by each trouble code (S.12. 2152)

    God bless you, thank you, I was able to solve this but I have a paper jam error 11-02 in tray 1 and the paper does not even come out of the tray and in tray 2 the paper is halfway through and it gives me an error 30-03
    Last edited by R.guillermo; 01-13-2022 at 04:53 PM.

  4. #14
    Certified Konica Expert 2,500+ Posts
    c3350 Shows jam at right hand door and FF FF code

    Synthohol's Avatar
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    Re: c3350 Shows jam at right hand door and FF FF code

    Tray 2 sounds like a paper size mismatch and the 11-xx in tray 1 just change the rollers and make sure the backstop for the paper actually helps push the paper towards the rollers when lifted.
    I've put a piece of sponge behind the mylar for additional support when lifting.
    We know a thing or two because we've seen a thing or two.
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  5. #15
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: c3350 Shows jam at right hand door and FF FF code

    I think those paper trays were modified heavily because of falling apart and paper jams.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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