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Junior Member
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C-2403 error on C6500
Hi Everyone!
Please, I'm looking for some light here... I have the C2403 error on the C6500. Error due to Cyan erase lamp. But I can turn the lamp on by the I/O check mode, as the other colors as well.
Also, a possible problem could be the ICP13, on the PRCB. I checked it, it's ok.
Finally, I checked the wiring between the connector back the process carriage to the connector attached to the lamp. I have continuity on both pins.
Oh, and I using a shim on the process carriage connector, to be shure about the attachment on back, inside the machine.
After all, Any ideas? TKS!
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service technician
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Re: C-2403 error on C6500
move cyan to another color, if code follows, then replace (el). if still c2403 then you may have a short or pinched wire.
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