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  1. #1
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    Trouble shooting - fs532 j-7229

    ☆ Trouble shooting ☆
    ※ Symptom - Intermittent finisher JAM (J-7229) occurred
    ※ Model with FS-532 Finisher
    KM bizhub PRO 951 PRESS 1052,1250
    ※ Cause - Finisher exit sensor JAM occurs when the paper badge can not be detected due to contamination of the light receiving part.
    ※ How to handle - After cleaning the part appearing like a black non-woven fabric under the exit sensor of the finisher (responsible for the exit sensor sensor), solve the symptoms.
    ☆ ☆ If you continue to clean the light-receiving part, J-7229 symptoms will not be treated even if you clean it later.
    Applying the light-receiving part with black oil magic will make it completely processed.
    Or replace the non-woven material parts of the light receiving part.

  2. #2
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  3. #3
    Service Manager 10,000+ Posts
    Trouble shooting - fs532 j-7229

    Phil B.'s Avatar
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    Re: Trouble shooting - fs532 j-7229

    Quote Originally Posted by ysshin79 View Post
    ☆ Trouble shooting ☆
    ※ Symptom - Intermittent finisher JAM (J-7229) occurred
    ※ Model with FS-532 Finisher
    KM bizhub PRO 951 PRESS 1052,1250
    ※ Cause - Finisher exit sensor JAM occurs when the paper badge can not be detected due to contamination of the light receiving part.
    ※ How to handle - After cleaning the part appearing like a black non-woven fabric under the exit sensor of the finisher (responsible for the exit sensor sensor), solve the symptoms.
    ☆ ☆ If you continue to clean the light-receiving part, J-7229 symptoms will not be treated even if you clean it later.
    Applying the light-receiving part with black oil magic will make it completely processed.
    Or replace the non-woven material parts of the light receiving part.
    ok do you have a point to make or a question to ask about a problem?

  4. #4
    Master Of The Obvious 10,000+ Posts
    Trouble shooting - fs532 j-7229

    blackcat4866's Avatar
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    Re: Trouble shooting - fs532 j-7229

    ysshin79 has found a solution and is sharing. Thank you sir.

    I can't read his handwriting on the samples though. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
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    Re: Trouble shooting - fs532 j-7229

    Quote Originally Posted by blackcat4866 View Post
    ysshin79 has found a solution and is sharing. Thank you sir.

    I can't read his handwriting on the samples though. =^..^=
    Thank You Sir.
    I am Korea Republican.

    Sample handwriting is Hangul.

    The handwriting is in Korean language, and painting the sensor sensor with a black oil pen means that the symptoms will be solved.

    It is a translation of Korean language into English into Google Translator. Thank you.

  6. #6
    Junior Member screw's Avatar
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    Re: Trouble shooting - fs532 j-7229

    I have same jam J 7229 today, on km 950 with FS-532 finisher. I see that paper hit the black plastic on exit. To solve problem on quickly i cut that plastic. I will put new plastic but it works withoutScreenshot_20210914_190118.jpg

  7. #7
    Senior Tech 250+ Posts
    Trouble shooting - fs532 j-7229

    wjurls's Avatar
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    Re: Trouble shooting - fs532 j-7229

    Quote Originally Posted by screw View Post
    I have same jam J 7229 today, on km 950 with FS-532 finisher. I see that paper hit the black plastic on exit. To solve problem on quickly i cut that plastic. I will put new plastic but it works withoutScreenshot_20210914_190118.jpg

    No need to replace the plastic. They will work fine with the end trimmed off. Konica upgraded this exit guide in later later revisions.

  8. #8
    Technician FixitYo's Avatar
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    Re: Trouble shooting - fs532 j-7229

    Quote Originally Posted by ysshin79 View Post
    ☆ Trouble shooting ☆
    ※ Symptom - Intermittent finisher JAM (J-7229) occurred
    ※ Model with FS-532 Finisher
    KM bizhub PRO 951 PRESS 1052,1250
    ※ Cause - Finisher exit sensor JAM occurs when the paper badge can not be detected due to contamination of the light receiving part.
    ※ How to handle - After cleaning the part appearing like a black non-woven fabric under the exit sensor of the finisher (responsible for the exit sensor sensor), solve the symptoms.
    ☆ ☆ If you continue to clean the light-receiving part, J-7229 symptoms will not be treated even if you clean it later.
    Applying the light-receiving part with black oil magic will make it completely processed.
    Or replace the non-woven material parts of the light receiving part.

    Thank You .... this tip got me right to the problem, spot on!!

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