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  1. #1
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    KM C224 Non "E" Control Panel Question


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    KM C224 Non "E" Control Panel Question

    Hello !
    Everybody knows that customers break the "flat cable" from Non "E" Series from KM C224/C284/C364/C454/554 Series...
    I know that Konica Minolta have a firmware to put funcions of C224e Series on "NON E" Series ...
    To prevent from break the screen I want to lock the screen and put keyboard on screen like C224e Series ...
    Can anyone tell me what firmware version it is or simple switch a "DIP SWITCH" in CE MODE. I'm KM dealer soo have acess to firmware plataform.
    Thank you all.

  2. #2
    Former KM Senior Tech 500+ Posts srvctec's Avatar
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    Re: KM C224 Non "E" Control Panel Question

    I'm not sure what you mean by the flat cable breaking since we've never had that happen. From day one, we locked all the control panels to the left so the hard 10 keys were always visible (never even telling the customer that sliding it was an option). That way the customer can't even slide the control panel back and forth. To lock it, there is a place to put a screw on the back of the control panel.

  3. #3
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    KM C224 Non "E" Control Panel Question


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    Re: KM C224 Non "E" Control Panel Question

    Quote Originally Posted by srvctec View Post
    I'm not sure what you mean by the flat cable breaking since we've never had that happen. From day one, we locked all the control panels to the left so the hard 10 keys were always visible (never even telling the customer that sliding it was an option). That way the customer can't even slide the control panel back and forth. To lock it, there is a place to put a screw on the back of the control panel.
    Nice Ideia ... Never thought about that.
    Any way If I could lock the screen in normal position and add the NUMPAD on screen like C224e it will be great.

  4. #4
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    Re: KM C224 Non "E" Control Panel Question

    The firmware will not turn a non e model into an e version. It was mainly introduced to allow smb v2 scanning after everyone turned v1 off after the wannacry outbreak. It doesn’t change the way the display looks or functions.

    Physically locking it in place as previously suggested is probably your best option.

  5. #5
    Service Manager 2,500+ Posts
    KM C224 Non "E" Control Panel Question


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    Re: KM C224 Non "E" Control Panel Question

    Most of my customers with the NON-E C224 don't even know the display slides to the left with a keypad behind it!

  6. #6
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    KM C224 Non "E" Control Panel Question

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    Re: KM C224 Non "E" Control Panel Question

    Quote Originally Posted by copyman View Post
    Most of my customers with the NON-E C224 don't even know the display slides to the left with a keypad behind it!
    Same in Argentina


    Enviado desde mi SM-G920V mediante Tapatalk

  7. #7
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    KM C224 Non "E" Control Panel Question

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    Thumbs up Re: KM C224 Non "E" Control Panel Question

    A161291-F000-GD3-03
    KM C224 / C284 / C364 시리즈 펌웨어의 비 "E"시리즈.
    C224e 시리즈와 같이 화면에 키보드를 배치합니다.

  8. #8
    Service Manager 2,500+ Posts
    KM C224 Non "E" Control Panel Question


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    Re: KM C224 Non "E" Control Panel Question

    Also I've seen more Non-E machines locked in open position exposing hard keys than locked closed having to use digital keypad. I've never done it but the ones I've seen just had a self tapping screw on inside so it couldn't slide closed.
    Last edited by copyman; 05-30-2021 at 03:30 PM.

  9. #9
    Senior Tech 250+ Posts avecosat's Avatar
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    Re: KM C224 Non "E" Control Panel Question

    The firmware is GB3-M0 C224 to C224e

  10. #10
    Service Manager 1,000+ Posts
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    Re: KM C224 Non "E" Control Panel Question

    This only upgrades some of the network protocols. IE SMB V2..It does not allow you to start putting E series parts in..Ed

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