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  1. #1
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    Inceppamento duplex 364e

    salve sono un tecnico ma in 31 anni di esperienza non mi mai capitato un difetto cosi
    all'accensione la macchina inceppa il primo foglio in duplex sia in stampa che copia poi i successivi funziona perfettamente per tutto il giorno se spegni la macchina riaccendi e nuovamente si blocca
    da un prima verifica si vede che il foglio non convoglia nel duplex ma esce sulla guida fs533 ovviamente si blocca poi dopo riprende bene
    a voi suggerimenti:confuso::confuso:

  2. #2
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Inceppamento duplex 364e

    It will seem absurd but I solved by disassembling and reassembling the FS-533

  3. #3
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    Re: Inceppamento duplex 364e

    the problem does so even without FS 533I had also tried this

  4. #4
    Master Of The Obvious 10,000+ Posts
    Inceppamento  duplex 364e

    blackcat4866's Avatar
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    Re: Inceppamento duplex 364e

    Google Translate:

    hi I'm a technician but in 31 years of experience I've never had a flaw like that
    when the machine is switched on, the machine jams the first sheet in duplex both in print and then in subsequent copies it works perfectly all day if you turn off the machine and switch it on again.
    from an initial check we see that the sheet does not convey in the duplex but exits on the guide fs533 obviously it locks up then after it resumes well
    to you suggestions: confused :: confused:
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Service Manager 10,000+ Posts
    Inceppamento  duplex 364e

    Phil B.'s Avatar
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    Re: Inceppamento duplex 364e

    obviously it locks up then after it resumes well
    to you suggestions: confused :: confused:

    what really confuses me is:

    no mention of WHAT has been done!

    did you check sensor operation in SM?
    did you CLEAN the internals?
    what is page count on parts?
    current firmware?

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