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  1. #11
    Trusted Tech 50+ Posts Jumping Jack Flash's Avatar
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    Re: CS Remote Care Administrator password

    Quote Originally Posted by rrrohan View Post
    thats pretty cool.

    does client have to install software on PC/server to poll all the Konica Minolta copier on LAN then report it back to your server?
    For information.
    We do not install anything at the customer's.
    Just set the email address or http for mfp-serwis in CS Remote Care mode.
    Access to dedicated MFP accounts from any web browser without unnecessary facilities.
    It also works with PRO, PRESS, PP production equipment.
    An alternative to DCA

  2. #12
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: CS Remote Care Administrator password

    Hi, I recommend using Konica Minolta's servers because:
    1. You are sure of stability and maintenance.
    2. Are you sure it works.


    Moreover now KM has introduced a function to control remote panels from your office (like TeamViewer) and will allow you to update FW remotely. Without installing anything on the PCs, the configuration is done directly on the MFP.

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