C558 noise

[Phil B.]

[CITA = adicto a la copiadora; 723575] Espero que esto funcione.
arriba cerrar noise_output tray.mp4 - Google Drive [/ QUOTE]
puede ser la cuchilla de la faja de transferencia

Shit here we go again!

[Cantechman]

Hey all

I have a customer with a C558 that is producing a noise. I have been there twice without hearing it, but she recorded after I left this morning and sent it to me.
I am unable to attach it to this post, possibly because it is too large. The noise seems to be coming from the exit area, but in the recording it i difficult ti tell. The noise is a medium pitched steady whine. The volume fluctuates slightly. She tells me it happens in the AM more often. I removed the fuser and turned it by hand and no noise there.
I realise there isn't much to go on here, but does this sound familiar to anyone?
Any input is appreciated
Thanks

Hi was it ever resolved? I have a c658 making the same type of sound in that area.

[blackcat4866]

The clicking noise is easily resolved by removing the cleaning brush and it's paraphernalia. There is a sector gear on the heat sink roller that cannot seem to reach the flat spot ... and clicks off that last gear tooth continuously.

The keening or screeching noise is usually the bearings inside the heat sink roller. They are 16mm OD, 7.5mm ID, (1680 or 688ADD) but they were troublesome to remove, and hardly worth putting back on. I also removed the heat sink roller and it's paraphernalia.

658e keening.jpg

=^..^=

[copier addict]

I always try to follow up if there was a solution, but I obviously missed this one. The solution was to replace the fuser. Sorry for the delay