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  1. #1
    DIY Guy
    PRT/IR Error L-1 L2 L-3


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    PRT/IR Error L-1 L2 L-3

    I have a Konica Minolta C364 with the following error code PRT/IR Error L-1 L2 L-3 - Does anyone know what is wrong and how to fix it?


  2. #2
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: PRT/IR Error L-1 L2 L-3

    Life stop on you machines is set.
    Means parts are out of recommended life.
    Are you a tech? Info is in the manual.
    Whatever

  3. #3
    DIY Guy
    PRT/IR Error L-1 L2 L-3


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    Re: PRT/IR Error L-1 L2 L-3

    Quote Originally Posted by allan View Post
    Life stop on you machines is set.
    Means parts are out of recommended life.
    Are you a tech? Info is in the manual.
    I am not a tech - I purchased the machine to print our church bulletin. Is there a way to disable life stop?

  4. #4
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    Re: PRT/IR Error L-1 L2 L-3

    end users should not monkey around with programming or firmware updating. Go buy service from a qualified Tech. Parts need to be replaced for a reason.

  5. #5
    Service Manager 10,000+ Posts
    PRT/IR Error L-1 L2 L-3

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    Re: PRT/IR Error L-1 L2 L-3

    Quote Originally Posted by jose60623 View Post
    I am not a tech - I purchased the machine to print our church bulletin. Is there a way to disable life stop?
    REPLACE THE DAMN PARTS!

    that message is put into the firmware to PREVENT future damage to the unit and insure COPY/PRINT quality.
    Get a SERVICE MANUAL if you don't want to PAY for the knowledge a Qualified Tech can bring to the table.

  6. #6
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: PRT/IR Error L-1 L2 L-3

    Quote Originally Posted by jose60623 View Post
    I am not a tech - I purchased the machine to print our church bulletin. Is there a way to disable life stop?
    As a church i would highly recommend a service contract for the machine.
    Cutting corners here is going to cost a lot more in the long run.
    FYI life stop on these machines is disabled(not switched on) by default.
    Get a tech to disable it for you.
    Whatever

  7. #7
    DIY Guy
    PRT/IR Error L-1 L2 L-3


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    Re: PRT/IR Error L-1 L2 L-3

    Quote Originally Posted by Phil B. View Post
    REPLACE THE DAMN PARTS!

    that message is put into the firmware to PREVENT future damage to the unit and insure COPY/PRINT quality.
    Get a SERVICE MANUAL if you don't want to PAY for the knowledge a Qualified Tech can bring to the table.
    Thanks for the polite reply. Can you guide me to the location of a SERVICE MANUAL?

  8. #8
    Service Manager 10,000+ Posts
    PRT/IR Error L-1 L2 L-3

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    Re: PRT/IR Error L-1 L2 L-3

    Quote Originally Posted by jose60623 View Post
    Thanks for the polite reply. Can you guide me to the location of a SERVICE MANUAL?
    G O O G L E

  9. #9
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: PRT/IR Error L-1 L2 L-3

    Quote Originally Posted by jose60623 View Post
    Thanks for the polite reply. Can you guide me to the location of a SERVICE MANUAL?
    Not a lot of polite guys here if you don't take the advice.
    Sure someone here will sell you one. That would be stolen property.
    Whatever

  10. #10
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: PRT/IR Error L-1 L2 L-3

    You need to replace the drums after its been triggered.
    Get a tech out.
    Ask him about replacing the chips and turning life stop off.

    Or bite the bullet and buy C M Y K drums to replace.
    Where did you get the error message from?
    On the machine panel?
    Whatever

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