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  1. #21
    Master Of The Obvious 10,000+ Posts
    Konica Minolta C284e Duplex Paper Jamming

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    Re: Konica Minolta C284e Duplex Paper Jamming

    I just looked down the list and found an ISO paper size just a little bigger than US Folio. And yes I thought too that at ~13" or 14" it could not possibly pass LEF through a C284e. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  2. #22
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Konica Minolta C284e Duplex Paper Jamming

    Quote Originally Posted by tsbservice View Post

    Picture he posted paper is A4-R(SEF), it also jams on A4(LEF). Тhat is my understanding.


    I have to admit, I may be wrong. After second look paper on picture seems too long. I guess BC assessed/measured it correct.
    May have to correct myself again.
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  3. #23
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: Konica Minolta C284e Duplex Paper Jamming

    And the OP is MIA.
    Whatever

  4. #24
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    Re: Konica Minolta C284e Duplex Paper Jamming

    hello I have the same problem on a c554e how did you solve?

  5. #25
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Konica Minolta C284e Duplex Paper Jamming

    Hi, it would be appropriate to create a new thread with the characteristics of your problem.

  6. #26
    Field Supervisor 500+ Posts
    Konica Minolta C284e Duplex Paper Jamming


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    Re: Konica Minolta C284e Duplex Paper Jamming

    There is a known issue with this series machine, with the duplex switchback gate solenoid. The cure (which I have not done in a couple of years), is to add a spacer (I've used the corner of an old credit card) and put it in between the solenoid plunger arm and the frame. Gives the solenoid less ability to open (which I assume has something to do with timing?) and keeps the gate open longer. I can't put my hands on the bulletin/info at the moment, but a buddy of mine originally found the problem and reported it to KM.

    Hope this helps.
    OC

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