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  1. #1
    Tecnico 250+ Posts acusso1234's Avatar
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    How to disable the wieving of the job log in PSWC?

    Hi you all.
    I was asked from the IT specialist of one of my customers , to find a way to disable the possibility to wiew the job log who contains the domain names of the users.
    Disabling PSWC turning it off isn't an option. The Customer has about 100 MFP's in multiple offices and cities.
    Tried a password for the public login, but in that state the MFP became not fully usable.
    Thanks for your ideas
    Aldo
    ... In the minute that you're thinking of giving up, think about why you lasted so long ...

  2. #2
    Service Manager 1,000+ Posts
    How to disable the wieving of the job log in PSWC?


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    Re: How to disable the wieving of the job log in PSWC?

    i think the feature your after is

    Hide Personal Information (MIB)


  3. #3
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: How to disable the wieving of the job log in PSWC?

    Try to modify switch 75 to HEX 08.
    That should mask job history for users other than administrator in PSWC.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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    I don't reply to private messages from end users.

  4. #4
    Service Manager 1,000+ Posts
    How to disable the wieving of the job log in PSWC?


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    Re: How to disable the wieving of the job log in PSWC?

    Quote Originally Posted by tsbservice View Post
    Try to modify switch 75 to HEX 08.
    That should mask job history for users other than administrator in PSWC.
    thats handy to know. pity KM dont list this in the manual for some reason

    see image below. Job at top of job is after software switch set, all jobs below it are prior to changeprivate job history.JPG

  5. #5
    Aging Tech 10,000+ Posts
    How to disable the wieving of the job log in PSWC?

    copier addict's Avatar
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    Re: How to disable the wieving of the job log in PSWC?

    I can't remember who's copytechnet signature this is but it's so true.

    "90% of IT is a solution looking for a problem"

    Makes me chuckle every time I see it.

  6. #6
    Former KM Senior Tech 500+ Posts srvctec's Avatar
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    Re: How to disable the wieving of the job log in PSWC?

    Quote Originally Posted by tsbservice View Post
    Try to modify switch 75 to HEX 08.
    That should mask job history for users other than administrator in PSWC.
    What models does this apply to? We just tried it on a C360 and the job log is still viewable through PSWC, public account.
    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

  7. #7
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: How to disable the wieving of the job log in PSWC?

    Do you have the latest firmware on that 360.
    Who has a list of all the engine and system switches on these machines?
    Whatever

  8. #8
    Former KM Senior Tech 500+ Posts srvctec's Avatar
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    Re: How to disable the wieving of the job log in PSWC?

    Quote Originally Posted by allan View Post
    Do you have the latest firmware on that 360.
    Who has a list of all the engine and system switches on these machines?
    Yep, D2 is installed and the latest I'm aware of unless it takes a special F/W to make this work.

    I should clarify that the C360 let us change the SW75 to 08, but after going back in to view the SW, it was back at 00. Apparently it won't allow that one to be changed.

    Yeah, I'd love to have a list of soft switches for each machine like Minolta used to provide us 20-25 years ago. It was in every service manual and if we weren't supposed to change it, it said not used in the field. My guess is that too many techs started changing soft switches they weren't supposed to at some point and the powers that be decided not to provide the list any more.
    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

  9. #9
    Former KM Senior Tech 500+ Posts srvctec's Avatar
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    Re: How to disable the wieving of the job log in PSWC?

    We also just tried the SW75 to 08 (it actually held the setting) on a C284e with the latest F/W (GHV-M1) and all jobs are still viewable via PSWC public account as well.
    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

  10. #10
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: How to disable the wieving of the job log in PSWC?

    When you change some menu items you actually change the switches in the background.
    So it could be that there is an admin setting in plain sight that is being missed.

    Function version? Would that matter?
    Whatever

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