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  1. #1
    Senior Tech 100+ Posts Laserbeam's Avatar
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    C454 - Paper comes out curly (approximately from the half)

    Hello,

    I am so desparate!

    A bizhub C454e (total Count around 1,5 Million) shows the following problem: The paper shows about halfway a wave-line shape.

    I habe already changed the following parts:

    1. Paper Exit unit
    2. Fixing unit
    3. Reversal unit
    4. Fixing drive assy

    The registration roller drive smooth (all 4 bearings are oiled)

    but unfortunatelly the Problem still exists!

    any other ideas?
    Attached Images Attached Images

  2. #2
    Service Manager 10,000+ Posts
    C454 - Paper comes out curly (approximately from the half)

    Phil B.'s Avatar
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    Re: C454 - Paper comes out curly (approximately from the half)

    Quote Originally Posted by Laserbeam View Post
    Hello,
    I am so desparate!
    A bizhub C454e (total Count around 1,5 Million) shows the following problem: The paper shows about halfway a wave-line shape.
    I have already changed the following parts:
    1. Paper Exit unit
    2. Fixing unit
    3. Reversal unit
    4. Fixing drive assy
    The registration roller drive smooth (all 4 bearings are oiled)
    but unfortunatelly the Problem still exists!
    any other ideas?
    moisture in paper?
    cheap paper?
    what are fuser temp settings at?
    how long has this problem been visible?

  3. #3
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C454 - Paper comes out curly (approximately from the half)

    Sample looks A3, what about other formats A4, A4-R? Does paper waves are always at the same space, relatively to paper size?
    Not sure but, fuser speed adjustments on this model available?
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  4. #4
    Senior Tech 100+ Posts Laserbeam's Avatar
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    Re: C454 - Paper comes out curly (approximately from the half)

    @ Phil. B.

    the paper can be excludet! I have tested several qualities, the problem still exists.

    @tsbservice,

    yes, on the picture in the attachment, it`s A3-paper. That`s the best way to see it. However, the problem also exists on A4 or A4R.
    I tried to change the setting from -20 to +20 in the fusing fixing speed, but unfortunately without success.
    The problem occured suddenly and now every copy/print.

  5. #5
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Thumbs up Re: C454 - Paper comes out curly (approximately from the half)

    Try to crash stop the machine(open the door during preferably A3 copy/print cycle) and look exactly at which section the paper curl/wave occur. I would NOT exclude registration section from being the culprit at this count. Don't panic and take advantage of problem shows up on every page
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  6. #6
    Senior Tech 100+ Posts Laserbeam's Avatar
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    Re: C454 - Paper comes out curly (approximately from the half)

    that's what I`ve tried with A3.
    The location where the problem occurs is between fixing unit and paper exit unit. Between registration roller and etrance fixing unit the paper is not curled!

  7. #7
    Field Supervisor 500+ Posts
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    Re: C454 - Paper comes out curly (approximately from the half)

    I had similar problem on c203 with 1mil,it was fusing drive problem,worn bushings and scraped that machine,not worth repairing.
    But if you replace all that and does not solve problem i have no idea.

  8. #8
    Senior Tech 100+ Posts
    C454 - Paper comes out curly (approximately from the half)


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    Re: C454 - Paper comes out curly (approximately from the half)

    6 year old machine with 1.5 million, is an upgrade a possiblity. You start seeing weird problems with age and mileage.

  9. #9
    worker drone 250+ Posts
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    Re: C454 - Paper comes out curly (approximately from the half)

    On different paper sizes and directions, I assume the distance from the lead edge to the beginning of the crumpling is the same. So that is the distance from the over-driving area and the good section, or the dragging section and it's prior drive. Look at the distance between registration and fusing to see if that is the same as what I am describing. From there, either the fuser is turning too slow and the registration is turning faster, or the fuser is normal and registration too fast. I really doubt the second one. Been many years since I worked on Konica products but on the old 8050, there was a fuser speed adjustment where you had a certain paper that you ran in some adjustment mode and they gave a swatch with two shades of blue. The speed was correct when the color was between the two shades of blue. Just a thought and an idea of how to troubleshoot it.

  10. #10
    Certified Konica Expert 2,500+ Posts
    C454 - Paper comes out curly (approximately from the half)

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    Re: C454 - Paper comes out curly (approximately from the half)

    just a suggestion, change the paper type to thick 1 or 2 and see if it still happens, this will electronically change the timing/speed.
    if it still happens in all paper types then i would start changing parts again.
    if it goes away with a thicker setting maybe try fresh firmware.
    just .02 for ya
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