Quote Originally Posted by Bix View Post
Hi, if there is a similar procedure for 4e series?
Thanks a lot!
It depends on what the issue is. There was a stand alone firmware released for the SSD board in the xx4e and Cxx4e machines way back in the beginning when they were having problems with the boards. It was called the SSD Board Tool, and it would update the firmware to 6.03m, and then test the SSD board to make sure it was OK. That SSD firmware is quite out of date these days. All SSD firmware updates beyond 6.03m are bundled with the base/special firmware, and it is updated along with the rest of the copier.

If your SSD firmware is below 6.03m, you have to use the SSD Board Tool first, or your SSD firmware will not be updated by the standard firmware update bundles. A 6.03m firmware minimum is required before the standard updates can apply a more recent version to the SSD board.