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  1. #21
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    Re: bizhub c3300i/c4000i IU problems

    Same problems with IU too Magenta and yellow, like you.
    Nothing else to do than replace these faulty UI..

    B6 not available here too.
    Can anyone share this fw please ?

  2. #22
    Field Supervisor 500+ Posts B0265's Avatar
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    Re: bizhub c3300i/c4000i IU problems

    Quote Originally Posted by EarthKmTech View Post
    B5 firmware does address the high toner consumption and iu destruction issue. If its loaded on a machine with already partly destroyed iu you will still need to replace it when it fails but after that point it should be fine. The duration of agitation of the toner /dev mixture has been modified to stop incorrect readings from memory.

    There are of course other reasons for ius to fail, ie loss of drum charge and solid pages of the relevent colour but these are physical issues that you need to find and fix, not software.
    This is not mentioned at all in the program release information, have you found this in a bulletin?

  3. #23
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: bizhub c3300i/c4000i IU problems

    I do not think it will be mentioned in a bulletin otherwise it would start the valaganza of requests for the guarantee

  4. #24
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: bizhub c3300i/c4000i IU problems

    Quote Originally Posted by B0265 View Post
    This is not mentioned at all in the program release information, have you found this in a bulletin?
    It's not mentioned, but the fix IS in this fw.

  5. #25
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    Re: bizhub c3300i/c4000i IU problems

    I was told that this could be caused by bad spring contact on the HV... Did not solve my problem, had to replace 2 IU's

    Attached document is added in the box of new machines. Instructions to shake IU’s and check TCR values... And replace IU when too low.
    Attached Files Attached Files

  6. #26
    Field Supervisor 500+ Posts B0265's Avatar
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    Re: bizhub c3300i/c4000i IU problems

    Quote Originally Posted by EarthKmTech View Post
    It's not mentioned, but the fix IS in this fw.
    So B5 contains a more permanent fix than G00-4E/G00-7D?

  7. #27
    Field Supervisor 500+ Posts B0265's Avatar
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    Re: bizhub c3300i/c4000i IU problems

    Does anyone have this bulletin: KNOVA-PS "PSKM_BT2016005EN" ?
    I can't find at KNOVA (Europe).

  8. #28
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    Re: bizhub c3300i/c4000i IU problems

    Inmy field I have 4 machines which give the following error (2555).
    Allthis machines have blurred image with magenta, and of course themagenta TCR is below 6.5%.
    Onemachines I change the TCR level history to +3 which is the maxsetting.
    Thismachines run 2 days (not dropped the 2555 error code) after theyempty the new toner whick is 6K toner if I god to know.
    SoI relese this machines and order the new IU unit which is not to comein this time.
    Everymachines have G00-53 fw.
    Thelast information is in this case need to update the fw G00-B5 whichis not the last fw.
    Soif the IU will arrive to me I change the IU and flash the fw.
    c3300i1.jpgc3300i2.jpg

  9. #29
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: bizhub c3300i/c4000i IU problems

    The last (and important) firmware is G00-E9

  10. #30
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    Re: bizhub c3300i/c4000i IU problems

    I think I have got many machines trying the correct fw.

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