Thanks Thanks:  0
Dislikes Dislikes:  0
Results 1 to 3 of 3

Thread: B363 J99-01

  1. #1
    Senior Tech 100+ Posts Brett GS's Avatar
    Join Date
    Jun 2013
    Location
    N/A
    Posts
    154
    Rep Power
    23

    B363 J99-01

    Hi all
    Pulling my hair out.
    Got a B363 with jam code J99-01 only from tray 1.
    Machine has 750000 clicks, so far changed complete feed unit, registration unit,main drive,both motors,casset drive unit,complete tray 1,fuser,exit unit,pcrb and complete side door.
    Firmware is up to date.
    Paper reaches the fuser and stops and throws the jam code. From tray 2 and bypass all feeds fine.
    What am i missing??

  2. #2
    Service Manager 5,000+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    7,145
    Rep Power
    346

    Re: B363 J99-01

    This is what troubleshooting guide recommends:
    1. Check and clean Document CD size sensor (VR1), and Document reading motor (M1) and Document feed motor (M2).
    2. Try lowering the registration loop to a negative number [Default = 0].
    3. If code continues, replace the PRCB.
    4. If code is still present, replace the MFPB.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  3. #3
    Certified Konica Expert 2,500+ Posts
    B363 J99-01

    Synthohol's Avatar
    Join Date
    Mar 2016
    Location
    North Jersey
    Posts
    4,988
    Rep Power
    217

    Re: B363 J99-01

    Two things come to mind number one the feed unit that you replaced did it happen to come from a 423 if it did the wiring is different because there is an extra sensor in a 423 feed unit slower models do not have this number two the registration roller under the drum make sure that the bushings are allowing it to spin freely and not binding up those are the only two things that I have seen that cause that code that are just physical good luck
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here