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  1. #1
    Senior Tech 100+ Posts
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    C227 Weird thing?

    I went to look at a C227 yesterday and I went to print a test print from the user print menu. Well I hit the demo page and the blue light starts flashing and then is comes up and says please load thick 1+ paper. Have not seen this. I change the paper type to thick 1+ and then I cant choose that paper tray to print. Just wondering if anyone has seen this.

    Thanks
    KEN

  2. #2
    Service Manager 1,000+ Posts
    C227 Weird thing?

    Synthohol's Avatar
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    Re: C227 Weird thing?

    look in utility, user, printer, paper type.
    i think its there somewhere.
    also on pagescope there used to be a setting for media type for report print or something like that.

  3. #3
    KonicaMinolta Senior Tech 100+ Posts srvctec's Avatar
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    Re: C227 Weird thing?

    I'm interested to see what is discovered here since I had the same thing happen a few weeks ago but can't even remember what model- pretty sure it was a 4 or 4e Series. I think was able to choose another tray but was wondering why I had the message in the first place.
    Started in the copier service business in the fall of 1988 and have worked at the same company since then, now the senior tech, since 2000.

  4. #4
    Master Of The Obvious 10,000+ Posts
    C227 Weird thing?

    blackcat4866's Avatar
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    Re: C227 Weird thing?

    Quote Originally Posted by Synthohol View Post
    look in utility, user, printer, paper type.
    i think its there somewhere.
    also on pagescope there used to be a setting for media type for report print or something like that.
    Exactly that. I had an enduser change the default media type, then tell me that they never changed it. Mine was a bizhub C759, but the same situation.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Senior Tech 250+ Posts Bix's Avatar
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    Re: C227 Weird thing?

    Check also in Copy.
    One customer was constantly changing tray settings when selecting A4. The problem is that those settings remain saved even after automatic reset.

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