Thanks Thanks:  0
Dislikes Dislikes:  0
Results 1 to 5 of 5
  1. #1
    Technician
    Join Date
    Sep 2015
    Posts
    17
    Rep Power
    10

    Konica C308 Replenish toner message

    Hi all, scratching my head on this one.Have a C308 which after its toner bottle became empty has the error replenish toner. Customer replaced toner bottle and the message has not gone. I ordered another toner bottle in case of a faulty chip, same replenish message. Have checked the receiving sensor and all is good there. Have vacuumed out the hopper , also topped dev unit up in case of any error there. TCR-K is showing as approx 6% so no problem with dev unit. Machine turns on but goes straight to replenish message, no motors turning on for any colour. Machine will not maually fill hopper(blue start light) or add toner manually(orange start light). Am I missing something stupid? If anyone could also state codes and where in service mode to test individual motors that would help as starring at service manual and cant see them anywhere. Any ideas or help would be appreciated as machine down a few days now. Thanks in advance.

  2. #2
    Technician
    Join Date
    May 2011
    Posts
    18
    Rep Power
    19

    Re: Konica C308 Replenish toner message

    Trui this

    Verstuurd vanaf mijn SM-A320FL met Tapatalk

  3. #3
    Technician
    Join Date
    Sep 2015
    Posts
    17
    Rep Power
    10

    Re: Konica C308 Replenish toner message

    Quote Originally Posted by birchcourt View Post
    Trui this

    Verstuurd vanaf mijn SM-A320FL met Tapatalk

    Thanks birchcourt will try first thing!
    Appreciated

  4. #4
    Master Of The Obvious 10,000+ Posts
    Konica C308 Replenish toner message

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    18,247
    Rep Power
    313

    Re: Konica C308 Replenish toner message

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Service Manager 1,000+ Posts
    Join Date
    Mar 2012
    Posts
    1,005
    Rep Power
    33

    Re: Konica C308 Replenish toner message

    Quote Originally Posted by blackcat4866 View Post
    I have replaced those on several cx50 models, never got an error though, just mild grinding sounds and perpetually near-empty hoppers (but would still spin the toner auger just enough to keep the machines running). In my experience, the gear/shaft actually breaks, I ran out of spare parts for these, but still have a few on a shelf ready for some JB weld if/when needed. The break might not be noticed too, I took one out and reinstalled it just to take it out again because I didn't bring my magnifying glass with me...

    To OP, if the hopper getting filled? This might sound silly, but does opening and closing toner door (with machine on) make the message disappear?

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here