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  1. #21
    Senior Tech 100+ Posts
    c554e not banner printing - have I missed something?

    raplma's Avatar
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    Re: c554e not banner printing - have I missed something?

    All, once again you have shown your credentials, so I doff my hat to you
    And yes it was something simple...

    I had missed the '+' on the paper type, so tsbservice I think it was you who first said ensure it was the Thick 1+ and I had selected Thick 1 instead.

    So to bring a few ends together:
    For me it does work through CWS and Fiery controller, I didn't even try direct print - although I could as in our case the MFP does have it's own network connection in addition to the Fiery.
    It is in CWS that the MFP ultimately takes the paper size and type, so it is here where I needed to ensure the paper type is selected as Thick 1+, so for the record I didn't check the driver settings.
    Regards the paper settings on the MFP pre-job, you are able to set Thick 1+ for the bypass, however you are unable to enter the paper size as it's over the standard limit, and in any case when enabling the banner print mode it automatically sets the paper type and accepts the paper irrespective of length (or did in my case) as the instructions detail once the job is accepted the MFP asks to confirm paper is loaded correctly and in selecting [complete] it prints on whatever is loaded, and did so fine.

    So once again, many thanks for your help, most appreciated.

    Mark

  2. #22
    Master Of The Obvious 10,000+ Posts
    c554e not banner printing - have I missed something?

    blackcat4866's Avatar
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    Re: c554e not banner printing - have I missed something?

    Congratulations Mark.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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