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Thread: Tray 2 C4050i

  1. #1
    Service Manager 1,000+ Posts Bix's Avatar
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    Tray 2 C4050i

    Hi, I installed a c4050i with an additional tray

    It is a PF-P20. I connected the connector on the left but the printer does not identify it

    Do you need to enable something from Service Mode?

    Thank you

  2. #2
    Master Of The Obvious 10,000+ Posts
    Tray 2 C4050i

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    Re: Tray 2 C4050i

    Did you turn off and unplug the machine before installing the accessory? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Tray 2 C4050i

    of course! I tried to disconnect and reconnect. I restarted several times

  4. #4
    Service Manager 1,000+ Posts
    Tray 2 C4050i


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    Re: Tray 2 C4050i

    manual just says plug it in and make sure you dont pinch the wires.

  5. #5
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Tray 2 C4050i

    Quote Originally Posted by Bix View Post
    Hi, I installed a c4050i with an additional tray

    It is a PF-P20. I connected the connector on the left but the printer does not identify it

    Do you need to enable something from Service Mode?

    Thank you
    I think you're installed wrong option. Check your product specs, you need PF-P21.
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  6. #6
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Tray 2 C4050i

    I finally managed to recover the installation manual for PF-P20. Unfortunately those who installed it threw it away.

    it is compatible with C4050i, c3350I, c3320i, C4000i and C3300i.


    I think I understood the reason. This is pretty stupid but being new cars, I didn't think. The cable was connected in the connector of the drawer (I thought it was the connector coming from the printer but in reality it is the drawer). In theory I will have to remove the back cover and connect it to the machine.


    I'll try

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