Bizhub press C8000 jam code j3102 after every 2 prints

[DirectConcept]

Dear all,

I have a BH c8000 and it keeps naming after every 2 print outs with jam code j3102.

Any help will be much appreciated.

Thank you

[Ahmedghassany]

Hey.

Did you manage to sort this issue out.

Regards,
Ahmed

[konicavod]

J-3102 During operation: The fusing paper exit sensor
(PS61) does not turn ON within a specified
period of time after the registration motor (M58)
turns ON.

Post a photo of the jammed paper.

[Walterj]

Dear all,

I have a BH c8000 and it keeps naming after every 2 print outs with jam code j3102.

Any help will be much appreciated.

Thank you

I sent you an email with the resolution of your error.
Greetings.

[casyor]

I sent you an email with the resolution of your error.
Greetings.

Hi is there any way you can share this fix, mine is having this error too.

Thanks

[blackcat4866]

On the C1060 I've seen this when the mechanical fuser exit pressure adjustment has been accidentally changed. For most papers you'll get the best results in the middle position. On the C1060 there is a white triangle symbol for the middle setting ... like this. I'm not exactly sure what it looks like on an C8000, but I suspect it hasn't changed much:

fuser exit roller pressure setting.jpg

=^..^=

[casyor]

Thanks I change it but same error

[ANIP87]

Hi, u can check and clean the sensor and motor.
Checking the seal or separation of drum too.

[sendpiks]

errors j-3102, j-3201 and 3204 is all the same and problem is in FUSING BELT UNIT LOWER. Replacing unit to a NEW will solve problems. I checked this at least twice on my machines and solutions really work instead of changing motors, gears or sensors.
I think that problems in bearings on shafts inside this unit that clogged with toner and dust and rotation speed for main heating roller and lower heating film is little different that produce errors.

From my experience max lifetime of heating unit lw is about 800K clicks so after 2-3 replacement of film you need to buy new unit.