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  1. #1
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    C554e broken scanner cable

    Has anyone ever replaced the scanner cables on a Bizhub e series machine? I cannot find the procedure anywhere and neither can SSD. I have a ticket open and they told me there is no procedure. I am in need of some insight. The front cable broke so, both cables are wrapped around the right end shaft and everything was just laying in the bed in a pile.
    Any help would be appreciated!

  2. #2
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: C554e broken scanner cable

    never heard of one breaking. best bet is to find same machine and match them up

  3. #3
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    Re: C554e broken scanner cable

    The procedure for replacing the scanner cable is located on Page 420 of the latest solution guide. You might want to clue in SSD when you close your ticket.

  4. #4
    Master Of The Obvious 10,000+ Posts
    C554e broken scanner cable

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    Re: C554e broken scanner cable

    With or without the procedure, you'll want to count the number of wraps on the drive drum, from the bead inward, and from the bead outward. The just imitate the routing on the rear cable, just mirror image. Once you get he cable routed and tensioned, carefully move light source #1 to ~3" from the left optical frame, and measure the front and rear to get that dimension exactly the same before securing the cable to light source #1.

    Your best reference is just another machine with the cable installed.

    The only bizhub scanner cable that I've see off it's pulleys in the last 10 years was bashed in shipping. =^..^=
    Last edited by blackcat4866; 09-07-2019 at 02:18 AM.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Service Manager 2,500+ Posts
    C554e broken scanner cable


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    Re: C554e broken scanner cable

    Ouch! Also first one I'm hearing of breaking and hope the last one! As the other poster said I recall seeing the procedure.

  6. #6
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    Re: C554e broken scanner cable

    Quote Originally Posted by Flash View Post
    The procedure for replacing the scanner cable is located on Page 420 of the latest solution guide. You might want to clue in SSD when you close your ticket.
    It says it is attached but, there is no link to click on for the procedure. I updated my ticket with SSD but, not sure when I will get a response.

  7. #7
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    Re: C554e broken scanner cable

    [QUOTE=blackcat4866;804074]With or without the procedure, you'll want to count the number of wraps on the drive drum, from the bead inward, and from the bead outward. The just imitate the routing on the rear cable, just mirror image. Once you get he cable routed and tensioned, carefully move light source #1 to ~3" from the left optical frame, and measure the front and rear to get that dimension exactly the same before securing the cable to light source #1.

    Your best reference is just another machine with the cable installed.

    The only bizhub scanner cable that I've see off it's pulleys in the last 10 years was bashed in shipping. =^..^

    The rear cable is off also so, I will have to do them both. It will be like starting from scratch, I guess!

  8. #8
    Master Of The Obvious 10,000+ Posts
    C554e broken scanner cable

    blackcat4866's Avatar
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    Re: C554e broken scanner cable

    Take a bunch of photos of a strung scanner, especially:

    the drive drums
    the cable routing
    the tensioner spring

    you'l do fine. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
    Senior Tech 250+ Posts
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    Re: C554e broken scanner cable

    Quote Originally Posted by jwrycza View Post
    It says it is attached but, there is no link to click on for the procedure. I updated my ticket with SSD but, not sure when I will get a response.
    Download the guide and open it in Acrobat reader and double click on the symbol to the left of the link.

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