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Thread: Bizhub C308

  1. #1
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    Bizhub C308

    I have a C308 that puts a light line/border at the bottom of the page when doing booklets. (8 1/2 x 11R) at 64.7% reduction. Happens off the glass or the DH. Cleaned optics, not a problem on prints so it's optics related. Tried to reset background enlargement (default is .999%) up 15 bits but did not help. Any suggestions?

  2. #2
    Service Manager 1,000+ Posts
    Bizhub C308

    Synthohol's Avatar
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    Re: Bizhub C308

    make sure the paper is centered in the tray, customers tend to close the trays like bowling for a strike and the inner guts shift.
    see if it happens on all trays.
    check drum surface for wear lines.
    zoom and reduce copies to see if line moves.

    check and or adjust the edge void from 3mm to 5mm
    calibrate feeder.
    check feeder height.
    check white strip under platen.

    all basic stuff.
    good luck!

  3. #3
    Field Supervisor 500+ Posts tsbservice's Avatar
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    Re: Bizhub C308

    I'm not sure what you're talking about, but Synthohol advices are spot on. Could you zoom out more to avoid line?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

  4. #4
    Master Of The Obvious 10,000+ Posts
    Bizhub C308

    blackcat4866's Avatar
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    Re: Bizhub C308

    A sample would be nice. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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    Technician Walterj's Avatar
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    Post Re: Bizhub C308

    Quote Originally Posted by Billtech View Post
    I have a C308 that puts a light line/border at the bottom of the page when doing booklets. (8 1/2 x 11R) at 64.7% reduction. Happens off the glass or the DH. Cleaned optics, not a problem on prints so it's optics related. Tried to reset background enlargement (default is .999%) up 15 bits but did not help. Any suggestions?

    good day
    Dear
    I recommend that you make a mechanical adjustment in the DF so that it is positioned better and does not let light escape because that way you can avoid that line that comes out when copying.
    That equipment C308 in the option of applications has the option of erasing of edge also it is possible to help with that when copying your documents.


    regards
    Luck

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