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  1. #1
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    FS-535 finisher dead after unpluging from a powerded on machine

    Hi,
    The finisher was working fine attached to Bizhub 754. The client moved the machine to another place and on arrival I found the cables unplugged. After that the machine acts as if nothing is attached to it. The finisher main board has some LEDs that light up and that is all it does.

  2. #2
    Service Manager 1,000+ Posts
    FS-535 finisher dead after unpluging from a powerded on machine

    Synthohol's Avatar
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    Re: FS-535 finisher dead after unpluging from a powerded on machine

    i came across that scenario.
    had to replace the finisher board AND the board in the bridge unit then all was well.

  3. #3
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    Re: FS-535 finisher dead after unpluging from a powerded on machine

    I haeard from coleague who have problem like this,fried fns board propably with static electricity.
    He got info from KM when dissconnecting connectors always unplug first small connectors with many wires and last one power connector where is ground to main body.
    When connecting finisher procedure is reverse,first connect power connector.

  4. #4
    Field Supervisor 500+ Posts
    FS-535 finisher dead after unpluging from a powerded on machine

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    Re: FS-535 finisher dead after unpluging from a powerded on machine

    If the finisher was unplugged from a powered on machine, you likely have a fried Finisher control board.

    I'd bill the customer for it....that wouldn't be covered under a service contract.

  5. #5
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: FS-535 finisher dead after unpluging from a powerded on machine

    Agreed that that should be billable. All maintenance agreements i know of prohibits the customer from relocating the machines by them selves.
    Whatever

  6. #6
    Master Of The Obvious 10,000+ Posts
    FS-535 finisher dead after unpluging from a powerded on machine

    blackcat4866's Avatar
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    Re: FS-535 finisher dead after unpluging from a powerded on machine

    Just FYI: if you find that you've accidentally unplugged an accessory on a live machine... Don't immediately plug it back in. That is when the damage mostly occurs.

    Turn Off the power in the correct order, reconnect cables, THEN power back On.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
    Field Supervisor 500+ Posts tsbservice's Avatar
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    Re: FS-535 finisher dead after unpluging from a powerded on machine

    Quote Originally Posted by Toxic View Post
    I haeard from coleague who have problem like this,fried fns board propably with static electricity.
    He got info from KM when dissconnecting connectors always unplug first small connectors with many wires and last one power connector where is ground to main body.
    When connecting finisher procedure is reverse,first connect power connector.
    That's interesting and sounds reasonable...but most damages are done by plugging/unplugging options into live main body.
    I'm in habit to never ever disconnect or connect accessories from plugged in machine.
    I confess some day I may be unlucky but I might be wrong
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

  8. #8
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    Re: FS-535 finisher dead after unpluging from a powerded on machine

    Quote Originally Posted by blackcat4866 View Post
    Just FYI: if you find that you've accidentally unplugged an accessory on a live machine... Don't immediately plug it back in. That is when the damage mostly occurs.

    Turn Off the power in the correct order, reconnect cables, THEN power back On.
    =^..^=
    This is 100% right.

  9. #9
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: FS-535 finisher dead after unpluging from a powerded on machine

    On these if you yank them out and plug them back in you need to restart the machine to get it working again.
    Don't ask me how i know that. Thought to myself what have i done. Then i did it again...

    Did they move more than one machine?
    Whatever

  10. #10
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    Re: FS-535 finisher dead after unpluging from a powerded on machine

    Thanks for your fast answers. I did find another machine to make tests. Turns out it was only the small board on the bridge unit that was fried - part # A2Y1H101

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